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"You Are Using An Older Version Of The Flashplayer Installer"

New Here ,
Jan 10, 2017 Jan 10, 2017

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I downloaded the installer twice. All I got when I ran it was;

"You Are Using An Older Version Of The Flashplayer Installer"

Version: 24.0.0.194

Installers for Firefox and Win IE plugins

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correct answers 1 Correct answer

Adobe Employee , Jan 10, 2017 Jan 10, 2017

Hi,

Did you by any chance rename the downloaded installer? Download manager installer name contains the version information for the latest installer, on renaming of the installer this information is lost. Hence user is presented with above message. Please use the installer without renaming it to avoid the above error.

Thanks!

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Adobe Employee ,
Jan 10, 2017 Jan 10, 2017

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Hi,

Did you download Flash Player from Adobe Flash Player Install for all versions  page?

What OS are you using? If you could share a screenshot of the issue it would be helpful for us.

Thanks!

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New Here ,
Jan 10, 2017 Jan 10, 2017

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Capture.JPG

Running Windows 7.I used both of these links;

https://get.adobe.com/flashplayer/

Direct link scans current system and browser

https://get.adobe.com/flashplayer/otherversions/

Step 1: Select Operating System

Step 2: Select A Version (Firefox, Win IE . . . .)

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Adobe Employee ,
Jan 10, 2017 Jan 10, 2017

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Hi,

Did you by any chance rename the downloaded installer? Download manager installer name contains the version information for the latest installer, on renaming of the installer this information is lost. Hence user is presented with above message. Please use the installer without renaming it to avoid the above error.

Thanks!

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New Here ,
Jan 10, 2017 Jan 10, 2017

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Yes. When I download an installer, I add the full version and what

it is for (Win IE, Firefox). I have not had this happen in the past.

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New Here ,
Jan 10, 2017 Jan 10, 2017

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I just downloaded the installers again, without renaming them.

They run without a problem.

Thank you for your help.

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