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I have a desktop and laptop, currently indesign is installed on my desktop, and everytime I try to install on the laptop it keeps telling me my trial has run out.
I am using the same logins, please help.
HI Georgiak61896578,
I don't see any active subscription under the Adobe id you are using with forums. If you are using trial with this Adobe ID on your desktop, you will not be able to use the same email id on your laptop for trial.
Only purchased Creative Cloud subscription allows activation on two machines.
In case you have purchased the subscription with a different Adobe id and still getting trial on your laptop,please refer:
https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
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Did you try to log out and log in from CC App?
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Hi, yes, i even just set up a brand new cc account and it still says my trial has expired. But this email has never been connected to adobe.
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HI Georgiak61896578,
I don't see any active subscription under the Adobe id you are using with forums. If you are using trial with this Adobe ID on your desktop, you will not be able to use the same email id on your laptop for trial.
Only purchased Creative Cloud subscription allows activation on two machines.
In case you have purchased the subscription with a different Adobe id and still getting trial on your laptop,please refer:
https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Hope this helps !
Feel free to update the thread for any other query.
You may also Contact Customer Care for information.