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Hi,
I had Photoshop 2017 and it kept crashing, so I asked online support for help and they had me install the 2015.5 version. It worked for a while but eventually started crashing for no apparent reason as well. I installed the 2015 version but it's crashing too. I updated it but it didn't change anything. Today, I tried Photoshop 2015.5 and this is the crash report I got:
Faulting application name: Adobe Spaces Helper.exe, version: 0.0.0.0, time stamp: 0x57925cc8
Faulting module name: libcef.dll, version: 3.2526.1347.0, time stamp: 0x5690357a
Exception code: 0xc0000005
Fault offset: 0x0000000002653c82
Faulting process id: 0x51f8
Faulting application start time: 0x01d263b08b5f0292
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\Plug-Ins\Spaces\Adobe Spaces Helper.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\Plug-Ins\Spaces\libcef.dll
Report Id: 36ff0c86-9c11-441e-aa35-9f35900f0802
Faulting package full name:
Faulting package-relative application ID:
And this is the crash report for Photoshop 2015:
Faulting application name: Photoshop.exe, version: 16.1.2.355, time stamp: 0x56961fa0
Faulting module name: atio6axx.dll, version: 6.14.10.13399, time stamp: 0x55c409bf
Exception code: 0xc0000005
Fault offset: 0x0000000000175947
Faulting process id: 0x2b08
Faulting application start time: 0x01d2632b0c65ace8
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report Id: 3ba420dd-eb50-4e66-b050-d5c5ce62b9d8
Faulting package full name:
Faulting package-relative application ID:
Thank you in advance for your help,
Alex
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Your Display device driver is crashing check AMD web site for a better driver.
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I have the very same error from time to time.
I get it repeated when using a simple custom Shape and try to change its fill and stroke:
I have just updated the (stable and recomended) Nvidia driver 10.18.13.6881 of last summer, to the latest one available 21.21.13.7633.
No sucess.
Here are my latest crash logs:
Faulting application name: Adobe Spaces Helper.exe, version: 0.0.0.0, time stamp: 0x583e8a7d
Faulting module name: libcef.dll, version: 3.2526.1347.0, time stamp: 0x572d0cf0
Exception code: 0xc0000005
Fault offset: 0x0000000002656a65
Faulting process id: 0x2190
Faulting application start time: 0x01d26bfc4241cbe1
Faulting application path: C:\Adobe CC2015\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\Adobe Spaces Helper.exe
Faulting module path: C:\Adobe CC2015\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\libcef.dll
Report Id: f16a2639-6697-4c28-a82a-13af4f66b5a3
Faulting application name: Adobe Spaces Helper.exe, version: 0.0.0.0, time stamp: 0x583e8a7d
Faulting module name: libcef.dll, version: 3.2526.1347.0, time stamp: 0x572d0cf0
Exception code: 0xc0000005
Fault offset: 0x0000000002656a65
Faulting process id: 0x2174
Faulting application start time: 0x01d26bfc423cbcb3
Faulting application path: C:\Adobe CC2015\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\Adobe Spaces Helper.exe
Faulting module path: C:\Adobe CC2015\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\libcef.dll
Report Id: 71610947-d084-498e-95ad-cfa41c38017e
Faulting application name: Photoshop.exe, version: 18.0.1.29, time stamp: 0x583e911d
Faulting module name: MMXCore.8bx, version: 18.0.1.1, time stamp: 0x583e8b94
Exception code: 0xc000041d
Fault offset: 0x0000000000061360
Faulting process id: 0x78
Faulting application start time: 0x01d26bfc3c0f902a
Faulting application path: C:\Adobe CC2015\Adobe Photoshop CC 2017\Photoshop.exe
Faulting module path: C:\Adobe CC2015\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\MMXCore.8bx
Report Id: bc9623ed-cb96-4a71-a9e4-ff8edf6da866
Faulting application name: Photoshop.exe, version: 18.0.1.29, time stamp: 0x583e911d
Faulting module name: MMXCore.8bx, version: 18.0.1.1, time stamp: 0x583e8b94
Exception code: 0xc0000005
Fault offset: 0x0000000000061360
Faulting process id: 0x78
Faulting application start time: 0x01d26bfc3c0f902a
Faulting application path: C:\Adobe CC2015\Adobe Photoshop CC 2017\Photoshop.exe
Faulting module path: C:\Adobe CC2015\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\MMXCore.8bx
Report Id: 7f24af2e-e05d-4bac-88f9-76a3a0cff9b4
Faulting application name: Photoshop.exe, version: 18.0.1.29, time stamp: 0x583e911d
Faulting module name: MMXCore.8bx, version: 18.0.1.1, time stamp: 0x583e8b94
Exception code: 0xc0000005
Fault offset: 0x0000000000061360
Faulting process id: 0x78
Faulting application start time: 0x01d26bfc3c0f902a
Faulting application path: C:\Adobe CC2015\Adobe Photoshop CC 2017\Photoshop.exe
Faulting module path: C:\Adobe CC2015\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\MMXCore.8bx
Report Id: 7f24af2e-e05d-4bac-88f9-76a3a0cff9b4
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I have just manually trashed Adobe Photoshop CC 2017 Prefs.psp file
and it seems, at least the crash when editing a custom shape has not reappeared
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I tried that and it didn't change anything.
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This is what I get:
Faulting application name: Photoshop.exe, version: 17.0.1.156, time stamp: 0x5792635d
Faulting module name: atio6axx.dll, version: 6.14.10.13399, time stamp: 0x55c409bf
Exception code: 0xc0000005
Fault offset: 0x0000000000175947
Faulting process id: 0x50bc
Faulting application start time: 0x01d270586e53a980
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Photoshop.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report Id: d9bbd3d4-0a87-4f41-89c5-1b77b6b888de
Faulting package full name:
Faulting package-relative application ID:
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Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dllHow To Fix Atio6axx.dll is Missing / Not Found Error
Nancy
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Not it
Faulting application name: Adobe Spaces Helper.exe, version: 0.0.0.0, time stamp: 0x57925cc8
Faulting module name: libcef.dll, version: 3.2526.1347.0, time stamp: 0x5690357a
Exception code: 0xc0000005
Fault offset: 0x0000000002653c82
Faulting process id: 0x23ec
Faulting application start time: 0x01d272bbc53dd7f3
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\Plug-Ins\Spaces\Adobe Spaces Helper.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\Plug-Ins\Spaces\libcef.dll
Report Id: 165fc108-2cfb-4906-9b2b-5be70c3808ac
Faulting package full name:
Faulting package-relative application ID:
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Lavasoft can cause these kind of problems. Please refer to: Photoshop crashes with Lavasoft Chrome extension installed
If that does not solve the issue, then you can disable the Adobe Spaces functionality by renaming "Spaces" (inside the internal plug-ins folder) to "~Spaces" (that is "Spaces" with a tilde in front of the name.
Jesper
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I can't find the folder you're talking about.
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Sorry, I did not have a booted Windows machine when I wrote my reply. The folder I am referring to is:
C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces
rename to
C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\~Spaces
I would look at the Lavasoft reference first (note Lavasoft can come bundled with other software, so even if you don't remember installing it, you may still have it on your machine).
Jesper
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That didn't work
Faulting application name: Photoshop.exe, version: 18.0.1.29, time stamp: 0x583e911d
Faulting module name: atio6axx.dll, version: 6.14.10.13399, time stamp: 0x55c409bf
Exception code: 0xc0000005
Fault offset: 0x0000000000175947
Faulting process id: 0x170c
Faulting application start time: 0x01d2739069b158ba
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report Id: 91a2ce08-9afe-4873-8c21-a1dc18a164a0
Faulting package full name:
Faulting package-relative application ID:
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alexb42611311 wrote:
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Look for a newer Display Driver on AMD site for windows for your display adapter. Download Drivers
Please use Photoshop's menu Help>System Info Copy and past that info here.
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Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099 x64
Number of Launches: 2
Version: 10 or greater
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
Physical processor count: 4
Processor speed: 1996 MHz
Built-in memory: 11199 MB
Free memory: 3487 MB
Memory available to Photoshop: 9789 MB
Memory used by Photoshop: 60 %
History Thumbnails: Enabled.
Touch Bar: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
3D Multitone Printing: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 6
Font Preview: Disabled
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="AMD Radeon(TM) R5 Graphics"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="15.201.1101.0"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon(TM) R5 Graphics"
glgpu[0].GLRendererID=38993
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll"
glgpu[0].GLDriverDate="20150806000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="2.0 AMD-APP (1800.11)"
clgpu[0].CLDeviceVersion="2.0 AMD-APP (1800.11)"
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=2559
clgpu[0].CLName="Mullins"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="1800.11 (VM)"
clgpu[0].CLBandwidth=8.31705e+09
clgpu[0].CLCompute=58.4627
clgpu[1].CLPlatformVersion="2.0 AMD-APP (1800.11)"
clgpu[1].CLDeviceVersion="2.0 AMD-APP (1800.11)"
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="Iceland"
clgpu[1].CLVendor="Advanced Micro Devices, Inc."
clgpu[1].CLVendorID=4098
clgpu[1].CLDriverVersion="1800.11 (VM)"
clgpu[1].CLBandwidth=1.19579e+10
clgpu[1].CLCompute=348.612
License Type: Subscription
Serial number: 96040140911717260276
GUIDBucket:
bucket: 52
test: control
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\
Temporary file path: C:\Users\ANNESO~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 906.5G, 512.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2016/11/04-01:10:53 79.578171 79.578171
AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146
AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0
AdobeOwl.dll Adobe Owl 5.2.11
AdobePDFL.dll PDFL 2016/08/10-16:53:20 79.195992 79.195992
AdobePIP.dll Adobe Product Improvement Program 7.4.1.60.45263
AdobeSVGAGM.dll AdobeSVGAGM 79.578171 79.578171
AdobeXMP.dll Adobe XMP Core 2016/09/14-01:09:01 79.159824 79.159824
AdobeXMPFiles.dll Adobe XMP Files 2016/09/14-01:09:01 79.159824 79.159824
AdobeXMPScript.dll Adobe XMP Script 2016/09/14-01:09:01 79.159824 79.159824
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2016/11/04-01:10:53 79.578171 79.578171
ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2
AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279
amtlib.dll AMTLib (64 Bit) 10.0.0.47 BuildVersion: 10.0; BuildDate: Thu Sep 1 2016 5:16:17) 1.000000
ARE.dll ARE 2016/11/04-01:10:53 79.578171 79.578171
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2016/11/04-01:10:53 79.578171 79.578171
BIBUtils.dll BIBUtils 2016/11/04-01:10:53 79.578171 79.578171
boost_date_time.dll photoshopdva 10.0.0
boost_signals.dll photoshopdva 10.0.0
boost_system.dll photoshopdva 10.0.0
boost_threads.dll photoshopdva 10.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.0.1 2.1.0.1
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2016/11/04-01:10:53 79.578171 79.578171
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 10.0.0
dvacore.dll photoshopdva 10.0.0
dvamarshal.dll photoshopdva 10.0.0
dvamediatypes.dll photoshopdva 10.0.0
dvametadata.dll photoshopdva 10.0.0
dvametadataapi.dll photoshopdva 10.0.0
dvametadataui.dll photoshopdva 10.0.0
dvaplayer.dll photoshopdva 10.0.0
dvatransport.dll photoshopdva 10.0.0
dvaui.dll photoshopdva 10.0.0
dvaunittesting.dll photoshopdva 10.0.0
dynamiclink.dll photoshopdva 10.0.0
ExtendScript.dll ExtendScript 2016/01/26-16:09:33 80.1060872 80.1060872
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 10.0.0.1
JP2KLib.dll JP2KLib 2016/05/26-01:08:58 79.262945 79.262945
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.4.1.60.45263
mediacoreif.dll photoshopdva 10.0.0
MPS.dll MPS 2016/09/14-15:20:26 79.577269 79.577269
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2017 18.0.1
Plugin.dll Adobe Photoshop CC 2017 18.0.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 7.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 7.0.0.67
PSArt.dll Adobe Photoshop CC 2017 18.0.1
PSViews.dll Adobe Photoshop CC 2017 18.0.1
SCCore.dll ScCore 2016/01/26-16:09:33 80.1060872 80.1060872
SVGRE.dll SVGRE 79.578171 79.578171
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 4, 2016, 0412
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 4, 2016, 0412
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1
VulcanControl.dll Vulcan Application Control Library 5.3.0.16
VulcanMessage5.dll Vulcan Message Library 5.3.0.16
WRServices.dll WRServices Thu Jan 07 2016 04:50:10 Build 0.21960 0.21960
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
Accented Edges 18.0.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 18.0.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 18.0.1 - from the file “Filter Gallery.8bf”
Average 18.0.1 (2017.0.1 x001 x003) - from the file “Average.8bf”
Bas Relief 18.0.1 - from the file “Filter Gallery.8bf”
BMP 18.0.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 9.8 - from the file “Camera Raw.8bi”
Camera Raw Filter 9.8 - from the file “Camera Raw.8bi”
Chalk && Charcoal 18.0.1 - from the file “Filter Gallery.8bf”
Charcoal 18.0.1 - from the file “Filter Gallery.8bf”
Chrome 18.0.1 - from the file “Filter Gallery.8bf”
Cineon 18.0.1 (2017.0.1 x001 x003) - from the file “Cineon.8bi”
Clouds 18.0.1 (2017.0.1 x001 x003) - from the file “Clouds.8bf”
Collada 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
Color Halftone 18.0.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 18.0.1 - from the file “Filter Gallery.8bf”
CompuServe GIF 18.0.1 - from the file “Standard MultiPlugin.8bf”
Conté Crayon 18.0.1 - from the file “Filter Gallery.8bf”
Craquelure 18.0.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 18.0.1 (2017.0.1 x001 x003) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 18.0.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 18.0.1 - from the file “Filter Gallery.8bf”
Crystallize 18.0.1 - from the file “Standard MultiPlugin.8bf”
Cutout 18.0.1 - from the file “Filter Gallery.8bf”
Dark Strokes 18.0.1 - from the file “Filter Gallery.8bf”
De-Interlace 18.0.1 - from the file “Standard MultiPlugin.8bf”
Dicom 18.0.1 - from the file “Dicom.8bi”
Difference Clouds 18.0.1 (2017.0.1 x001 x003) - from the file “Clouds.8bf”
Diffuse Glow 18.0.1 - from the file “Filter Gallery.8bf”
Displace 18.0.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 18.0.1 - from the file “Filter Gallery.8bf”
Eazel Acquire 18.0.1 (2017.0.1 x001 x003) - from the file “EazelAcquire.8ba”
Entropy 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
Export Color Lookup Tables NO VERSION - from the file “Export3DLUT.8be”
Extrude 18.0.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 18.0.1 (2017.0.1 x001 x003) - from the file “FastCore.8bx”
Fibers 18.0.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 18.0.1 - from the file “Filter Gallery.8bf”
Filter Gallery 18.0.1 - from the file “Filter Gallery.8bf”
Flash 3D 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
Fresco 18.0.1 - from the file “Filter Gallery.8bf”
Glass 18.0.1 - from the file “Filter Gallery.8bf”
Glowing Edges 18.0.1 - from the file “Filter Gallery.8bf”
Google Earth 4 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
Grain 18.0.1 - from the file “Filter Gallery.8bf”
Graphic Pen 18.0.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 18.0.1 - from the file “Filter Gallery.8bf”
HDRMergeUI 18.0.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 18.0.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 18.0.1 - from the file “Standard MultiPlugin.8bf”
IGES 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
Ink Outlines 18.0.1 - from the file “Filter Gallery.8bf”
JPEG 2000 18.0.1 - from the file “JPEG2000.8bi”
Kurtosis 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
Lens Blur 18.0.1 - from the file “Lens Blur.8bf”
Lens Correction 18.0.1 - from the file “Lens Correction.8bf”
Lens Flare 18.0.1 - from the file “Standard MultiPlugin.8bf”
Liquify 18.0.1 - from the file “Liquify.8bf”
Matlab Operation 18.0.1 (2017.0.1 x001 x003) - from the file “ChannelPort.8bf”
Maximum 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
Mean 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
Measurement Core 18.0.1 (2017.0.1 x001 x003) - from the file “MeasurementCore.8me”
Median 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
Mezzotint 18.0.1 - from the file “Standard MultiPlugin.8bf”
Minimum 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
MMXCore Routines 18.0.1 (2017.0.1 x001 x003) - from the file “MMXCore.8bx”
Mosaic Tiles 18.0.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 18.0.1 (2017.0.1 x001 x003) - from the file “MultiProcessor Support.8bx”
Neon Glow 18.0.1 - from the file “Filter Gallery.8bf”
Note Paper 18.0.1 - from the file “Filter Gallery.8bf”
NTSC Colors 18.0.1 (2017.0.1 x001 x003) - from the file “NTSC Colors.8bf”
Ocean Ripple 18.0.1 - from the file “Filter Gallery.8bf”
OpenEXR 18.0.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 18.0.1 - from the file “Filter Gallery.8bf”
Palette Knife 18.0.1 - from the file “Filter Gallery.8bf”
Patchwork 18.0.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 18.0.1 - from the file “Standard MultiPlugin.8bf”
PCX 18.0.1 (2017.0.1 x001 x003) - from the file “PCX.8bi”
Photocopy 18.0.1 - from the file “Filter Gallery.8bf”
Photoshop 3D Engine 18.0.1 (2017.0.1 x001 x003) - from the file “Photoshop3DEngine.8bi”
Photoshop Touch 14.0 - from the file “PSDX.8bi”
Picture Package Filter 18.0.1 (2017.0.1 x001 x003) - from the file “ChannelPort.8bf”
Pinch 18.0.1 - from the file “Standard MultiPlugin.8bf”
Pixar 18.0.1 (2017.0.1 x001 x003) - from the file “Pixar.8bi”
Plaster 18.0.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 18.0.1 - from the file “Filter Gallery.8bf”
PLY 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
PNG 18.0.1 - from the file “Standard MultiPlugin.8bf”
Pointillize 18.0.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 18.0.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 18.0.1 (2017.0.1 x001 x003) - from the file “PBM.8bi”
Poster Edges 18.0.1 - from the file “Filter Gallery.8bf”
PRC 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
Radial Blur 18.0.1 - from the file “Standard MultiPlugin.8bf”
Radiance 18.0.1 (2017.0.1 x001 x003) - from the file “Radiance.8bi”
Range 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
Render Color Lookup Grid NO VERSION - from the file “Export3DLUT.8be”
Reticulation 18.0.1 - from the file “Filter Gallery.8bf”
Ripple 18.0.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 18.0.1 - from the file “Filter Gallery.8bf”
Save for Web 18.0.1 - from the file “Save for Web.8be”
ScriptingSupport 18.0.1 - from the file “ScriptingSupport.8li”
Shake Reduction 18.0.1 - from the file “Shake Reduction.8bf”
Shear 18.0.1 - from the file “Standard MultiPlugin.8bf”
Skewness 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
Smart Blur 18.0.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 18.0.1 - from the file “Filter Gallery.8bf”
Solarize 18.0.1 (2017.0.1 x001 x003) - from the file “Solarize.8bf”
Spatter 18.0.1 - from the file “Filter Gallery.8bf”
Spherize 18.0.1 - from the file “Standard MultiPlugin.8bf”
Sponge 18.0.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 18.0.1 - from the file “Filter Gallery.8bf”
Stained Glass 18.0.1 - from the file “Filter Gallery.8bf”
Stamp 18.0.1 - from the file “Filter Gallery.8bf”
Standard Deviation 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
STL 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
Sumi-e 18.0.1 - from the file “Filter Gallery.8bf”
Summation 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
Targa 18.0.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 18.0.1 - from the file “Filter Gallery.8bf”
Tiles 18.0.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 18.0.1 - from the file “Filter Gallery.8bf”
Twirl 18.0.1 - from the file “Standard MultiPlugin.8bf”
U3D 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
Underpainting 18.0.1 - from the file “Filter Gallery.8bf”
Vanishing Point 18.0.1 - from the file “VanishingPoint.8bf”
Variance 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”
Virtual Reality Modeling Language | VRML 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
Water Paper 18.0.1 - from the file “Filter Gallery.8bf”
Watercolor 18.0.1 - from the file “Filter Gallery.8bf”
Wave 18.0.1 - from the file “Standard MultiPlugin.8bf”
Wavefront|OBJ 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”
WIA Support 18.0.1 (2017.0.1 x001 x003) - from the file “WIASupport.8li”
Wind 18.0.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 18.0.1 (2017.0.1 x001 x003) - from the file “WBMP.8bi”
ZigZag 18.0.1 - from the file “Standard MultiPlugin.8bf”
Optional and third party plug-ins: NONE
Duplicate and Disabled plug-ins: NONE
Plug-ins that failed to load: NONE
Extensions:
com.adobe.inapp.purchase 2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
Recent Files 1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”
Libraries 2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
New Document 1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\fnft.html”
Start 1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”
com.adobe.experimentation.extension 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Device Preview 1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”
Export As 3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
com.adobe.preview.loader 1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”
Installed TWAIN devices: NONE
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alexb42611311 wrote:
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="AMD Radeon(TM) R5 Graphics"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="15.201.1101.0"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon(TM) R5 Graphics"
glgpu[0].GLRendererID=38993
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,at icfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva, atiumd6a.cap,atitmm64.dll"
glgpu[0].GLDriverDate="20150806000000.000000-000"
You display driver is over a year old please install a newer version. AMD release their newest ones three day ago...
Windows 10
Windows 8.1
Windows 8
Windows 7
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I did upgrade it, two weeks ago and again today. My computer is telling me it doesn't detect a compatible AMD graphics driver. I already completely uninstalled my driver and re-installed it and it didn't change anything. I think I'll have to get my computer checked out by a professional.
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alexb42611311 wrote:
I did upgrade it, two weeks ago and again today. My computer is telling me it doesn't detect a compatible AMD graphics driver. I already completely uninstalled my driver and re-installed it and it didn't change anything. I think I'll have to get my computer checked out by a professional.
If downloaded the driver two weeks ago and installed it why doe your Photoshop system info show the driver date
glgpu[0].GLName="AMD Radeon(TM) R5 Graphics"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLDriverDate="20150806000000.000000-000"
Aug. 6, 2015 ?
Did you download the right driver for the R5 Graphics it should find you display adapter...
AMD Radeon™ R5 M315
AMD Radeon™ R5 M320
AMD Radeon™ R5 M330
AMD Radeon™ R5 M335
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I clicked "Automatically detect and install your driver"
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This is what I get. And I've already uninstalled and re-installed the drivers in Safe Mode
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Now, I get a BSOD the minute I launch Photoshop. The Windows team did literally everything they could.
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In your File Manager, turn on Hidden Items and File Name Extensions. See screenshot.
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You display driver is at fault.