Copy link to clipboard
Copied
Hi I have a new Epson 4900 printer and i can not get my photoshop to sync and print with It I have gotten documents from preview and word to print.
i am using a Mac desktop OS X El Capitan v 10.11.6 and Adobe CS4. I have worked with Epson support and they are convinced that the problem is in photoshop.
If any body can help,much appreciated. Reid Yalom [Mod note: removed personal data]
I read that you fresh installed the drivers, what I am not clear on is that you removed the Epson folder as part of the uninstall procedure.
Not doing that means that if the error is in that folder, reinstalling does not help.
Gene
Copy link to clipboard
Copied
As one Photoshop programmer told me, "do not go on what other programs print, Photoshop has a unique Print dialog box with different programming calls. Sometimes these calls hit a bug in the print driver."
That said, be sure Photoshop CS4 is updated: Adobe - Photoshop : For Macintosh : Adobe Photoshop CS4 11.0.2 update - multiple languages
Let's start there and go to other steps afterwards.
Gene
Copy link to clipboard
Copied
Next if that did not work, you may want to try a clean uninstall and reinstall of your drivers:
How to Uninstall and Reinstall your Mac Printer Driver | Epson US
Epson Stylus Pro 4900 Driver Download - Windows, Mac - Support - Epson
Copy link to clipboard
Copied
Thanks for getting involved. I already installed fresh drivers today. And i just did the PS update.
Nothing!
Sent from my iPad
Copy link to clipboard
Copied
I read that you fresh installed the drivers, what I am not clear on is that you removed the Epson folder as part of the uninstall procedure.
Not doing that means that if the error is in that folder, reinstalling does not help.
Gene