E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

[karlita007]

i just purchased two books from bol.com and one from kobobooks. When i try to open them in my digital editions library (on my mac) i get this message: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12. i did not have this problem before. what can i do to fix this?

[dominic_michael]

Please try reinstalling the application.

[Berebe]

This did not work.

[katib12393925]

I'm also having this issue.

Were you able to solve the problem?