LR6 does not recognise Gopro images- will not import

[stumpytobes]

Hello there, i hope you are all great! My LR6 doesnt recognise the gopro files and will not import them (i use a macbook pro). Both video files and photographs from my Gopro Hero 3.

What can i do to allow LR6 to recognise and import the files so that i can edit them

Look forward to hearing from you

[dj_paige]

Update to the most recent version, which is Lightroom 6.8

Help->Updates

[stumpytobes]

Thankyou, I will try that- BUT- surely LR6 should be advanced enough to import GoPro files etc...I don't understand why I should need to upgrade

[dj_paige · Accepted solution]

BUT- surely LR6 should be advanced enough to import GoPro files etc

The way you think Lightroom should work is not the way it does work. You need to update (not upgrade) your software to the latest version.

[stumpytobes]

I have one more issue- I have now imported the files, so that's good! I now want to develop them, but I am being told that the files are offline or missing- I have tried to locate them, -as per LR instructions- click on 'i' and click 'locate' but to no avail. (It just brings me to a menu, and so far I hvnt been able to find them

How can I locate them. But mainly- how can I prevent this from happening - as this has happened before on LR3, which is why I upgraded to LR6. Am I doing something wrong when importing?

[Jao vdL]

> Am I doing something wrong when importing?

Likely the case indeed. You need to make sure your images get copied over to your hard drive in the import process. You are likely using "Add" in import and then ejecting the memory card/goPro which makes the files now inaccessible to Lightroom. You need to use Copy and select a good location for your images to now live so that Lightroom can access them.

[stumpytobes]

Thankyou dj_paige !