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When I try to combine PDF files the service shuts down and I am told I will be contacted when a solution is found but this has been happening for 2 days. Any suggestions?
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open your acrobat and click help > repair installation and retry.
if that fails, reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0
[moved from Adobe Creative Cloud to Editing & Exporting PDFs]
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Which version of Acrobat are you running and on what operating system? Does this happen with all files?
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Acobat DC Pro
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It happens with all files, but now nothing works.
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did you repair install?
did you reset preferences?
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I repaired the install, it did not work. I could not reset the preferences because I could not find them.
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what's your os?
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Windows 10
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uninstall (including preferences) using the uninstalling
clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
restart your computer
reinstall acrobat