3D is not active

[raghebs81466406]

Dear Sir / Madam

I buy Photoshop cc 2017, 3D is not active, 3D icon suppose to appear when I use Typing !!

What is the problem ?

Regards

Ragheb

[kglad]

[moved from Adobe Creative Cloud to Photoshop General Discussion]

[davescm]

You need to give some system details. Specifically - is your graphics card compatible with 3D - see link below?

Photoshop graphics processor (GPU) card FAQ

Do you have GPU enabled in Preferences - Performance (post a snapshot) ?

What are your 3D preferences - post a screen snapshot?

Dave

[raghebs81466406]

[davescm]

Thanks for those but they don't show your graphics card or 3D preferences.

Within Photoshop can you go to Edit - Preferences and post a snapshot of :

a. The  Performance settings

b. The 3D settings

Dave

[raghebs81466406]

Dear Mr. Dave

Thanks

Ragheb

[davescm]

Thanks for those

Can you please include Preferences -Performance - it will look something like this :

Just take the snapshot and paste it in - that way we can see the writing around the Graphics Processor Settings

Dave

[raghebs81466406 · Accepted solution]

Dear Mr. Dave

I don't know what happened but it became ACTIVE.

Thank you very much

Ragheb

[davescm]

Good to hear. Come back if it stops again

Dave