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i was drawing in adobe photoshop sketch and then my screen froze. I can't do anything in the app (move, sketch or press any button.) everything else works on my device and adobe photoshop sketch is at the latest update. I do not know why this is happening. Please answer. Also if I uninstall and install it again will my work be saved?
Wolfy.
Sorry about the freeze.
Don't uninstall the app. Have you tried force-quitting and relaunching it? If not, can you try that? (Double-press the home button. A list off apps shows up. Scroll over to Sketch and swipe up on it.)
Let me know if that unfreezes it.
Sue.
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Wolfy.
Sorry about the freeze.
Don't uninstall the app. Have you tried force-quitting and relaunching it? If not, can you try that? (Double-press the home button. A list off apps shows up. Scroll over to Sketch and swipe up on it.)
Let me know if that unfreezes it.
Sue.
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Thank you very much Sue! It worked and now the app is functioning again. Thank you once again!
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You're welcome Wolfy.
Glad it was a simple fix.
Sue.