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I gave the wrong e-mail

New Here ,
Jan 16, 2017 Jan 16, 2017

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hi,

i did mistake and gave the wrong e-mail. I want to uninstal Adobe programs, but cant because first i have to verify my e-mail witch dont exist. How can i uninstal Adobe Creative Cloud from my PC ? !

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Jan 16, 2017 Jan 16, 2017

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Expert ,
Jan 16, 2017 Jan 16, 2017

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Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Adobe Employee ,
Jan 17, 2017 Jan 17, 2017

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Hi there,

Please direct message me your order details or the email address which was used to purchase the order and I will fix the account.

^Ani

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New Here ,
Feb 26, 2022 Feb 26, 2022

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OMG I have the same issue! Contaced Adobe, but still no reply! Can someone help me..... why is it taking so ridiculously  long?

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Community Expert ,
Feb 26, 2022 Feb 26, 2022

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>Can someone help me

 

No... This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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