installing Areative club membership which one one else bought for me

[chantalm92256212]

I am trying to install a Creative Cloud membership which was offered to me by a friend who has his own membership. Because the purchase was made on his card I am not allowed to use the redemption code using my Adobe ID. How do I sort this out?

[John T Smith · Accepted solution]

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

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Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html