It froze!! Please help as soon as possible!

[wolfyd68870420]

i was drawing in adobe photoshop sketch and then my screen froze. I can't do anything in the app (move, sketch or press any button.) everything else works on my device and adobe photoshop sketch is at the latest update. I do not know why this is happening. Please answer. Also if I uninstall  and install it again will my work be saved?

[Sue Garibaldi · Accepted solution]

Wolfy.

Sorry about the freeze.

Don't uninstall the app. Have you tried force-quitting and relaunching it? If not, can you try that? (Double-press the home button. A list off apps shows up. Scroll over to Sketch and swipe up on it.)

Let me know if that unfreezes it.

Sue.

[wolfyd68870420]

Thank you very much Sue! It worked and now the app is functioning again. Thank you once again!

[Sue Garibaldi]

You're welcome Wolfy.

Glad it was a simple fix.

Sue.