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unexpectedly quit while opening preferences

andreys38576257
New Here ,
Jan 17, 2017 Jan 17, 2017

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ae unexpectedly quit while opening preferences

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kulpreet singh
Jan 17, 2017 Jan 17, 2017

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Hi Andreys,

Which version of After Effects and which OS are you on?

Do you have Admin rights on this machine?

Thanks,

Kulpreet Singh

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

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Hi AndreyS,

Are you still crashing when launching preferences? Please do let us know. You can always reach us for assistance here.

Thanks,

Kevin

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