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LightRoom CC Can't Import Images From some Canon EOS Camera

New Here ,
Jan 17, 2017 Jan 17, 2017

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I can not Import images from Canon 30D but can from Canon 7D using USB port. Can import images from the Canon 30D CF card in card reader. Thanks for any help

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correct answers 1 Correct answer

Adobe Employee , Jan 17, 2017 Jan 17, 2017

In your 30D menus, go to Communication and make sure you are set to PC Connection

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LEGEND ,
Jan 17, 2017 Jan 17, 2017

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Can you describe in detail what happens when you try to import from the 30D, so we can "see" what you are seeing?

Have you checked the connection of the cable to the 30D to make sure it is connected properly to both the computer and to the camera? Have you tried any other cable? have you tried a different USB port?

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Adobe Employee ,
Jan 17, 2017 Jan 17, 2017

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In your 30D menus, go to Communication and make sure you are set to PC Connection

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Jan 17, 2017 Jan 17, 2017

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michaelr41302865 wrote:

Can import images from the Canon 30D CF card in card reader.

The card reader is really the option you should be using for both cameras.

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