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ID wont upload

Community Beginner ,
Jan 18, 2017 Jan 18, 2017

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I try and upload my ID and I get an error message stating that the file I selected isn't supported - although its a pdf! Help!

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correct answers 1 Correct answer

LEGEND , Jan 18, 2017 Jan 18, 2017

Scan and submit as a jpg or take a screenshot of your pdf and save as a jpg. You can't upload the PDF.

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LEGEND ,
Jan 18, 2017 Jan 18, 2017

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Are you trying to upload to Adobe Stock as a contributor? Or where are you trying to upload to?

Adobe Stock does not support PDF uploads.

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Community Beginner ,
Jan 18, 2017 Jan 18, 2017

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Im trying to upload to Adobe Stock as a new contributor. But I get this message,

“Costa, your first item is ready to be submitted.

First, we need to confirm your identity to make sure you are approved to sell files and get paid.”

When I trey and upload a pdf of my passport I get the error message referred to below

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Community Beginner ,
Jan 18, 2017 Jan 18, 2017

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Im trying to upload to Adobe Stock as a new contributor. But I get this message,

Costa, your first item is ready to be submitted.

First, we need to confirm your identity to make sure you are approved to sell files and get paid.”

When I trey and upload a pdf of my passport I get the error message referred to below

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LEGEND ,
Jan 18, 2017 Jan 18, 2017

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Scan and submit as a jpg or take a screenshot of your pdf and save as a jpg. You can't upload the PDF.

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Community Beginner ,
Jan 18, 2017 Jan 18, 2017

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Thanks, problem solved! Didn't realise you can only upload jpeg, not pdf

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