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music - selecting soundtracks is not an available option (grey-ed out)

New Here ,
Jan 17, 2017 Jan 17, 2017

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Hi There,

I'm having trouble 'selecting a soundtrack'. The only available option is the Premiere Clip Themes. The other options (playlists, albums, artists, songs) are grey-ed out. I am using an Android Nexus and have Google Music. Would that be the problem? Did not see an obvious setting to change...

Thank you for your help!

Nancy

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correct answers 1 Correct answer

Adobe Employee , Jan 19, 2017 Jan 19, 2017

That's the reason Nancy, Premiere Clip only picks up soundtracks which are stored locally on the device's memory.

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Adobe Employee ,
Jan 18, 2017 Jan 18, 2017

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Hi Nancy,

Are you trying to add a soundtrack which is saved on your device memory?

Regards,

Sheena

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New Here ,
Jan 18, 2017 Jan 18, 2017

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Hi Sheena, Thank you for replying. I'm trying to add a song that I downloaded from Google Music. So it is in my Google Music Library. I have been searching my Android but do not see any folders where it is stored separately (or any music for that matter). -Nancy

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Adobe Employee ,
Jan 19, 2017 Jan 19, 2017

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That's the reason Nancy, Premiere Clip only picks up soundtracks which are stored locally on the device's memory.

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New Here ,
Oct 08, 2017 Oct 08, 2017

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I have the same issue, but I have music stored locall on Play Music and Apple Music on my iPhone 7 on iOS 11.

I cant find a resolution.

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