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Error! Check Activation

New Here ,
Jan 11, 2017 Jan 11, 2017

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Hi,

II have uninstalled, reinstalled, tried to activate and I still keep getting "Error! Check Activation!". When I try to activate it tells me there is a server issue. What can I try next?

Preferably I don't want to use Adobe Digital Editions since it doesn't work properly and I have spent hours on it. There must be better applications on the market?

Thankful for help.

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LEGEND ,
Jan 12, 2017 Jan 12, 2017

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Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

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New Here ,
Jan 18, 2017 Jan 18, 2017

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Hi,

Sorry for my late reply to this and many thanks for helping me. Just a quick question: As I don't want to authorise at all since i do not use the program more that for downloading books (I don'tuse this as a library as there is nothing but trouble with it), is that an option?

Thanks!

Eva

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LEGEND ,
Jan 19, 2017 Jan 19, 2017

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To open eBooks of the Library need a adobe ID. Without authoirze if was not right work. Better you authoirze it with your Adobe ID.

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New Here ,
Jan 20, 2017 Jan 20, 2017

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THANK YOU!! I have been up, down and all around the Internet the past few days trying to find a fix. I've been borrowing epub books for years and have never had so many problems. I followed your instructions for the Windows as posted, and I was immediately able to download the same book that has been giving me error messages. I hope Adobe pays you for the advice. I was about to write a strongly worded email to them about the error issues.

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New Here ,
Jan 20, 2017 Jan 20, 2017

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All is fixed. The combination of removing and restoring my activation but more importantly downloading the latest update for B&N that was released a day or two ago fixed all problems.

Sent from my iPad

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New Here ,
Jan 22, 2017 Jan 22, 2017

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I had the same problem on my windows 7 desktop when I was prompted to upgrade to 4.53.

I tried following the instructions but it didn't work.

I did system restore and went back to ADE 2.0.

I went to the website and downloaded ADE 3.0.

After doing that, I was able to download the book without getting the "Error! Check Activation"

In fact, the ePub book I downloaded shows up in all three places.

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