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Bookmarks not showing up in Printed Documentation

New Here ,
Aug 11, 2008 Aug 11, 2008

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Hello all. I'm evaluating Robohelp 7 and all seems to be working ok except for printing the documentation to PDF, (or word for that matter) but that isn't so much of a concern at this point. When I get to the second screen of the wizard to organize the chapter layout and choose to do this from the TOC, some of my bookmarks do not show but some do. I can't see what a difference to determine why some do and some do not show up there.

Anyone have any suggestions. I would be grateful!

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Community Expert ,
Aug 11, 2008 Aug 11, 2008

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Welcome to the forum.

Are you using conditional tags?

Is your project on your local drive?

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New Here ,
Aug 12, 2008 Aug 12, 2008

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Thanks Peter,

Currently I am not using conditional tags, I did create some to see if that would solve my problem but it didn't so I removed them.

Yes the project is on my local drive

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New Here ,
Aug 12, 2008 Aug 12, 2008

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Thanks Peter,

Currently I am not using conditional tags, I did create some to see if that would solve my problem but it didn't so I removed them.

Yes the project is on my local drive

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Community Expert ,
Aug 12, 2008 Aug 12, 2008

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Any spaces in the bookmark names?

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New Here ,
Aug 12, 2008 Aug 12, 2008

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Some of them have spaces, (the spaces are denoted by underscore marks) and some of them don't. Neither are showing up.

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Community Expert ,
Aug 12, 2008 Aug 12, 2008

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Underscores do not denote spaces. They are used by RH instead of spaces. I wanted to be sure there were no real spaces.

Originally you said some bookmarks show and some don't. Now none?

The bookmarks are in topics that are in the TOC?

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New Here ,
Aug 12, 2008 Aug 12, 2008

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Sorry for the confusion what I meant is of the bookmarks that aren't showing up some of them have spaces (not actual spaces), and some have none.

Upon looking further at the TOC I did notice a difference in the bookmarks that are showing up and the ones that are not. The ones that are showing have a # symbol rather than the underscore. I tried changing one of the ones that isn't showing but it didn't do anything.

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Community Expert ,
Aug 12, 2008 Aug 12, 2008

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No worries but just needed to be certain there were no spaces like those between these words. Underscores count as characters for this purpose but the # symbol is not one I would use.

First try creating a new print layout. If that fails, can you send me the project via http://www.transferbigfiles or similar?

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New Here ,
Aug 12, 2008 Aug 12, 2008

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Wow! Thank you for the offer! I haven't been able to try your last suggestion yet but will definitely try it as soon as I get a chance (tomorrow). If that doesn't work I will send the project to you.

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Community Expert ,
Aug 13, 2008 Aug 13, 2008

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I have received a link from transferbigfiles. Is this your project?

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New Here ,
Aug 13, 2008 Aug 13, 2008

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Yes that link is to my project.

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Community Expert ,
Aug 18, 2008 Aug 18, 2008

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Kevin

I have just received an email from you. I sent a reply yesterday so please check your emails.

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