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Updated After Effects today now I get this error and it will not open!

New Here ,
Jan 19, 2017 Jan 19, 2017

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after effects.jpg

I have tried uninstalling reinstalling everything about a million times

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Adobe Employee ,
Jan 20, 2017 Jan 20, 2017

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Hi Lucyo,

1. Is the GPU driver updated?

Update the graphics driver | Windows 8, 7, Vista

2. Have you tried running AfterEffects as an Administrator?

Run an Adobe program as administrator | Windows 7, Vista

3. In Event Viewer > Windows Logs > Application, Please check for AfterEffects related errors & post here.

Thanks,

Vidya Sagar.

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New Here ,
Jan 20, 2017 Jan 20, 2017

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AfterFX.exe programının 14.0.1.5 sürümü, Windows ile birlikte çalışmayı durdurdu ve kapatıldı. Sorun hakkında daha fazla bilgi olup olmadığını görmek için Güvenlik ve Bakım denetim masasında sorunun geçmişini denetleyin.

Ä°ÅŸlem Kimlik No: 343c

BaÅŸlatma Saati: 01d2733d7f8d0afc

Sona Erdirme Saati: 3

Uygulama Yolu: C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\AfterFX.exe

Rapor KimliÄŸi: 51aa9fc0-f4ce-42c0-b065-bdf6269a3626

Hatalı paket tam adı:

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New Here ,
Jan 20, 2017 Jan 20, 2017

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i did all of things you said and thats error log

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LEGEND ,
Jan 20, 2017 Jan 20, 2017

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14.0.1.5 is not the latest version of AE. Try the update to 14.1

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New Here ,
Jan 22, 2017 Jan 22, 2017

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I updated drivers and it worked until i restarted my machine then went back to the same error.

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New Here ,
Jan 22, 2017 Jan 22, 2017

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Fault bucket 120686681085, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: AfterFX.exe

P2: 14.1.0.57

P3: 5875e519

P4: StackHash_344e

P5: 10.0.14393.479

P6: 5825887f

P7: c0000374

P8: PCH_86_FROM_ntdll+0x00000000000A6C24

P9:

P10:

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE500.tmp.WERInternalMetadata.xml

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AfterFX.exe_99236f765de6c8a1be043f9c75d79ac9f4b384e_d21cea58_1167fd79

Analysis symbol:

Rechecking for solution: 0

Report Id: 42163f4f-a14c-41fa-95e6-46401b0e1fce

Report Status: 0

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New Here ,
Jan 22, 2017 Jan 22, 2017

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Faulting application name: AfterFX.exe, version: 14.1.0.57, time stamp: 0x5875e519

Faulting module name: ntdll.dll, version: 10.0.14393.479, time stamp: 0x5825887f

Exception code: 0xc0000374

Fault offset: 0x00000000000f8283

Faulting process id: 0x2e84

Faulting application start time: 0x01d274a021311aac

Faulting application path: C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\AfterFX.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: 42163f4f-a14c-41fa-95e6-46401b0e1fce

Faulting package full name:

Faulting package-relative application ID:

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New Here ,
Jan 22, 2017 Jan 22, 2017

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ok it worked by updating drivers but then as soon as i restarted my machine it doesn't work again.

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Adobe Employee ,
Feb 06, 2017 Feb 06, 2017

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Hi LucyO,

Are you still experiencing this error? Please let us know if you need assistance.

Thanks!
Kevin

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