Copy link to clipboard
Copied
I have tried uninstalling reinstalling everything about a million times
Copy link to clipboard
Copied
Hi Lucyo,
1. Is the GPU driver updated?
Update the graphics driver | Windows 8, 7, Vista
2. Have you tried running AfterEffects as an Administrator?
Run an Adobe program as administrator | Windows 7, Vista
3. In Event Viewer > Windows Logs > Application, Please check for AfterEffects related errors & post here.
Thanks,
Vidya Sagar.
Copy link to clipboard
Copied
AfterFX.exe programının 14.0.1.5 sürümü, Windows ile birlikte çalışmayı durdurdu ve kapatıldı. Sorun hakkında daha fazla bilgi olup olmadığını görmek için Güvenlik ve Bakım denetim masasında sorunun geçmişini denetleyin.
Ä°ÅŸlem Kimlik No: 343c
BaÅŸlatma Saati: 01d2733d7f8d0afc
Sona Erdirme Saati: 3
Uygulama Yolu: C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\AfterFX.exe
Rapor KimliÄŸi: 51aa9fc0-f4ce-42c0-b065-bdf6269a3626
Hatalı paket tam adı:
Copy link to clipboard
Copied
i did all of things you said and thats error log
Copy link to clipboard
Copied
14.0.1.5 is not the latest version of AE. Try the update to 14.1
Copy link to clipboard
Copied
I updated drivers and it worked until i restarted my machine then went back to the same error.
Copy link to clipboard
Copied
Fault bucket 120686681085, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: AfterFX.exe
P2: 14.1.0.57
P3: 5875e519
P4: StackHash_344e
P5: 10.0.14393.479
P6: 5825887f
P7: c0000374
P8: PCH_86_FROM_ntdll+0x00000000000A6C24
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE500.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AfterFX.exe_99236f765de6c8a1be043f9c75d79ac9f4b384e_d21cea58_1167fd79
Analysis symbol:
Rechecking for solution: 0
Report Id: 42163f4f-a14c-41fa-95e6-46401b0e1fce
Report Status: 0
Copy link to clipboard
Copied
Faulting application name: AfterFX.exe, version: 14.1.0.57, time stamp: 0x5875e519
Faulting module name: ntdll.dll, version: 10.0.14393.479, time stamp: 0x5825887f
Exception code: 0xc0000374
Fault offset: 0x00000000000f8283
Faulting process id: 0x2e84
Faulting application start time: 0x01d274a021311aac
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 42163f4f-a14c-41fa-95e6-46401b0e1fce
Faulting package full name:
Faulting package-relative application ID:
Copy link to clipboard
Copied
ok it worked by updating drivers but then as soon as i restarted my machine it doesn't work again.
Copy link to clipboard
Copied
Hi LucyO,
Are you still experiencing this error? Please let us know if you need assistance.
Thanks!
Kevin