Stalled Imports

Report · Jan 20, 2017

I have LR CC 2015.8 and it has been giving me problems since the latest update.

GLACIALLY SLOW IMPORTS.

Example: I am trying to import 100 JPG files, and the import stalls after 6 images; 5 minutes later there are 12 visible thumbnails, then a another small batch minutes later, etc. Aperture 3 loads the same images fast with all the thumbnail previews visible in the browser in a few seconds and completes all the copying to disk in about 2 minutes.

My computer is an iMac Retina 5K, 27" (5120 x 2880) , Late 2015

Processor 3.2 GHz Intel Core i5

24 GB 1867 MHz DDR3 RAM

Graphics AMD Radeon R9 M390 2048 MB

Import Settings: Smart Previews, Graphics processor enabled or disabled makes no difference!!

Below is just a few items from the Forced Quit Report. I have omitted a great many pages of its text.

Data Source: Stackshots

Command: Adobe Lightroom

Path: /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

Version: Adobe Lightroom [1099473] (6.8)

Parent: launchd [1]

PID: 4645

Event: hang

Duration: 2.10s (process was unresponsive for 36 seconds before sampling)

Steps: 21 (100ms sampling interval)

Hardware model: iMac17,1

Active cpus: 4

Fan speed: 1204 rpm

--------------------------------------------------

Timeline format: stacks are sorted chronologically

Use -i and -heavy to re-report with count sorting

--------------------------------------------------

Heaviest stack for the main thread of the target process:

21 start + 1 (libdyld.dylib + 21077) [0x7fffe3b29255]

21 main + 1095 (Adobe Lightroom + 7063) [0x103b36b97]

21 NSApplicationMain + 1237 (AppKit + 23936) [0x7fffcc0c1d80]

21 -[NSApplication run] + 926 (AppKit + 242789) [0x7fffcc0f7465]

21 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 956 (AppKit + 8129270) [0x7fffcc87caf6]

21 _DPSEventHandledByCarbon + 54 (AppKit + 4461286) [0x7fffcc4fd2e6]

21 _NSHandleCarbonMenuEvent + 239 (AppKit + 1864698) [0x7fffcc2833fa]

21 _HandleMenuSelection2 + 460 (HIToolbox + 612646) [0x7fffcdbc1926]

21 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 702 (HIToolbox + 613495) [0x7fffcdbc1c77]

21 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96 (HIToolbox + 610877) [0x7fffcdbc123d]

21 SendMenuItemSelectedEvent + 188 (HIToolbox + 611178) [0x7fffcdbc136a]

21 SendMenuCommandWithContextAndModifiers + 59 (HIToolbox + 611259) [0x7fffcdbc13bb]

21 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 411 (HIToolbox + 433574) [0x7fffcdb95da6]

21 SendEventToEventTarget + 40 (HIToolbox + 121124) [0x7fffcdb49924]

21 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 428 (HIToolbox + 32246) [0x7fffcdb33df6]

21 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1708 (HIToolbox + 35717) [0x7fffcdb34b85]

21 NSSLMMenuEventHandler + 986 (AppKit + 1930800) [0x7fffcc293630]

21 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 107 (AppKit + 3277757) [0x7fffcc3dc3bd]

21 -[NSMenu _internalPerformActionForItemAtIndex:] + 94 (AppKit + 3278224) [0x7fffcc3dc590]

21 -[NSMenu performActionForItemAtIndex:] + 121 (AppKit + 3278361) [0x7fffcc3dc619]

21 _os_activity_initiate + 61 (libsystem_trace.dylib + 23613) [0x7fffe3d5bc3d]

21 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114 (AppKit + 2715802) [0x7fffcc35309a]

21 -[NSMenuItem _corePerformAction] + 324 (AppKit + 2716462) [0x7fffcc35332e]

21 -[NSApplication(NSResponder) sendAction:to:from:] + 456 (AppKit + 8139088) [0x7fffcc87f150]

21 _os_activity_initiate + 61 (libsystem_trace.dylib + 23613) [0x7fffe3d5bc3d]

21 -[NSApplication terminate:] + 1655 (AppKit + 2389296) [0x7fffcc303530]

21 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66 (Foundation + 27191) [0x7fffcffc9a37]

21 _CFXNotificationPost + 604 (CoreFoundation + 368028) [0x7fffce5a2d9c]

21 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1827 (CoreFoundation + 372067) [0x7fffce5a3d63]

21 ___CFXNotificationPost_block_invoke + 50 (CoreFoundation + 644818) [0x7fffce5e66d2]

21 _CFXRegistrationPost + 427 (CoreFoundation + 645483) [0x7fffce5e696b]

21 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation + 645740) [0x7fffce5e6a6c]

21 ??? (Adobe Lightroom + 15016) [0x103b38aa8]

21 ??? (<FE173000-1F8A-342C-9A04-55A148CE14DD> + 422581) [0x103dac2b5]

21 ??? (<40AE7192-620E-37D8-8DCC-BA159B70BFDB> + 82020) [0x103e4c064]

21 ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 8433) [0x103cfc0f1]

21 ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 41185) [0x103d040e1]

21 ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 99677) [0x103d1255d]

21 ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 40469) [0x103d03e15]

21 ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 16070) [0x103cfdec6]

21 ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 8562) [0x103cfc172]

21 ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 41789) [0x103d0433d]

21 ??? (<A160885A-AC78-3C55-A849-6801B2CEB2CC> + 38782) [0x103d0377e]