no apps showing indeskto suite app

[needabettername]

Hi, tried uninstall and re-install using uninstaller, tried changing thre name of the db file and restart and sign in again to no avail, when app launches it shows no apps , can start apps manually , sign in required but creative suite desktop app refuses to show any apps installed.

have most of the adobe prog, verified account etc.

Search online and apart from what I have done no answers found?

anyone out there had a similar thing happen?

thanks

[craftinista]

Same issue here.

[kglad]

what do you see when you open your cc desktop app?

if a white/blank apps panel, quit (gear icon>quite) your cc desktop app.

then, rename the opm.db file by:

    navigate to the OOBE folder.

        Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE

        Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder

    and rename the opm.db file to opm_old.db, eg

finally, launch your cc desktop app.

if that fails: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

[needabettername]

Thanks,

tried that and still no apps, can log in and individual apps when launched asked to log in. Desctop cloud seems to be corrupt. Tried deleting Obb file and the other file as mentioned in help topics but reverts to showing reload apps in the apps tab.

looks like I am beat on this, have a horrible feeling that I may have to delete all my apps and then do a complete re-install.

[kglad]

if you do a complete reinstall:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

use the desktop app to install your cc programs/trials

and you can, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html