Files double again. Called support line. Here are the three
sets of steps I took to fix the problem. The third is what worked
for me, but the first two may also do the trick. FIX NUMBER 1
1. Go to the folder where your project lives
(C:\HelpSolution\Help.chm)
2. Rename .XPJ as ...OLD.xpj
3. Rename .CPD as ...OLD.cpd
4. Double-click on .HHP to open RoboHelp
5. Go to Single Source Layouts pod.
6. Double-click HTML Help layout.
7. Confirm Default Topic is correct
8. Confirm Table of Contents is corret
9. Confirm Default Window is NewWindow
10. Confirm Optimize CHM File Size is checked.
11. Click Finish.
FIX NUMBER2
1. Go to Single Source Layouts pod.
2. Select “New Layout” icon on far left of
toolbar
3. Create new Layout Name
4. Click OK
5. Create new folder and designate in Output Folder and File
Name
6. Confirm Default Topic is correct
7. Confirm Table of Contents is (Default)
8. Confirm Default Window is NewWindow
9. Confirm Optimize CHM File Size is checked.
10. Click Save.
11. Double-click HTML Help layout.
12. Confirm settings again and click Finish.
FIX NUMBER3
1. Go to Single Source Layouts pod.
2. Select “New Layout” icon on far left of
toolbar
3. Create new Layout Name
4. Click OK
5. Go to Table of Contents pod
6. Click Create New TOC
7. Click New button
8. Enter Name
9. Do not check Copy Existing TOC
10. Click OK
11. Go back to Single Source Layouts pod
12. Use all the same settings EXCEPT… Set Table of
Contents to the newly created/named TOC
13. Click Finish.
14. View the new HTML Help chm
12. Go to the path indicated in the layout “Output
Folders and File Name”
15. Double-click the .chm file.
Hope this helped. I used the tool located on
http://www.keyworks.net/keytools.htm
to view my project and found that all documents in my project
folders had been saved in the root folder as well, but viewing the
Project pod did not show any issues. The viewer at keyworks was the
only thing that showed the problem. The viewer doesn't allow the
extra files in the root to be deleted, so the third fix listed
above was what was needed to clear up the TOC corruption
problem.