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NEF files won't open in CC

New Here ,
Jan 23, 2017 Jan 23, 2017

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My raw files have always opened directly into Photoshop cc but for some reason have suddenly stopped and shows me an error message. I have updated the software, removed and reinstalled, all of my camera raw and drivers are up to date...and still, nothing!

Any suggestions?

Thanks.

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correct answers 1 Correct answer

LEGEND , Jan 23, 2017 Jan 23, 2017

has there been any recent updates to your camera's firmware or the Nikon software. I seem to recall we have had cases in the past of a conflict between ACR and Nikon software. You could try downgrading ACR to a previous version as this could also be a bug in the latest ACR specific to your camera

Camera Raw installer for Adobe Photoshop CC and CS6

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LEGEND ,
Jan 23, 2017 Jan 23, 2017

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has there been any recent updates to your camera's firmware or the Nikon software. I seem to recall we have had cases in the past of a conflict between ACR and Nikon software. You could try downgrading ACR to a previous version as this could also be a bug in the latest ACR specific to your camera

Camera Raw installer for Adobe Photoshop CC and CS6

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New Here ,
Jan 23, 2017 Jan 23, 2017

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Ok, I'll give that a go.

I haven't and firmware updates. I'm really confused as to why it has suddenly stopped working!

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Community Expert ,
Jan 23, 2017 Jan 23, 2017

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How did you transfer the RAW files to your computer?

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New Here ,
Jan 23, 2017 Jan 23, 2017

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Though ViewNX then Nikon Transfer

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Community Expert ,
Jan 23, 2017 Jan 23, 2017

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Can you try copying them from the SD directly with a card-reader?

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