After Effects/C4D on imac 5k / Sierra = Very slow

[fgenois]

Hello,

I know this issue has been discussed before but I'm still looking for an answer to my problem.

I'm running the latest version of After Effects CC (14.0.1.5), OS Sierra (10.12.2) .

My machine :

iMac 5k - late 2015

4 GHz intel i7

32 GB 1867 MHz DDR3

AMD Radeon r9 M395X 4096 MB

250 GB Flash Storage

Example of the problem :

I start AE, I create a composition, then a new Cinema 4D layer. This is where my problems begin, spinning wheel is showing and I take up to 20 seconds before C4D reacts. I create a simple object, a cube, I save my C4D document and then return to AE. I can't see the cube, only a black layer is showing up.

In Cineware, the renderer is set to Software, if I set it to Standard (Draft or final) I can see the cube but I can't work, everything I do make the wheel spinning, it is very slow.

I tried a lot of things :

- Changed resolution/fast previews of the comp

- Playing with the Cineware Port - I scanned the ports and 5030 is open - surfpass

- Uninstall / Reinstall AE

- Flush all my third party plugins

- Turn off WI-FI and Ethernet

- Purge Memory

I always get the same result, a very slow result...

I know an iMac is not the perfect machine for 3D rendering, but I think there's a problem somewhere...

If someone can help, it would be greatly appreciated !

Thank you

[Szalam]

Have you tried this week's update yet?

[fgenois]

Yes, I updated everything, my AE version is now 14.1.0.57, C4D lite is 16.038.

I event uninstalled AE, delete preferences of both applications, re-install it with same result.

If I try to import c4d file or create a new c4d layer I got the same problems. Wheel is pinning for about 10 seconds, I got a black layer if my Cineware render is set to Software or everything got very slow if I set it to Standard (Draft). And when I say very slow, I mean you, can't work in these conditions.

But on the C4D side, everything's OK, the application running normally, the problems occur when I switch to AE

[Szalam]

Do your symptoms match those of this thread?

[fgenois]

I didn't have any Admin issues, but yes, there's a lot of similarities.

I did more tests yesterday with another computer, a macbook pro with a Nvidia card, I updated to the latest version of AE CC. everything's working fine. So I'm starting to think that it's maybe a hardware problem. The iMac I'm using have a AMD Radeon card. But I don't have any issue when I'm working directly in C4D...

I also noticed that if I play with the new Composition settings and choose Cinema 4D in the 3D renderer option, I got a message telling me that an older Cinema 4D render engine is running. I know this is for the new 3D engine in AE but maybe it's linked to my problem.

[Kevin-Monahan]

Sorry about this C4D issue. Are you still experiencing this problem FGenois? If so, please let us know. Please also file a bug detailing your issues here.

Thanks,
Kevin

[SLG_-_n8Bit]

same issue!

cannot fix.

[zhangq65838244]

Same here, I think the problem is the Mac Os 10.12 because I was tried on 10.10 , Its working well