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PE14 stopped working problem with the dll UIFramework.dll

New Here ,
Jan 24, 2017 Jan 24, 2017

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After re-installation, Adobe Premiere Elements 14 does not want to start.

I have the message: Adobe Premiere Elements 14 stopped working and in event viewer a problem with a DLL:

Name of the failing application Adobe first Elements.exe, version: 14.0.0.0, time stamp: 0x55e5a5ad

The failed module name: UIFramework.dll, version: 14.0.0.0, time stamp: 0x55e59ee3

Exception code: 0xc0000005

Offset error: 0x0000000000043d10

ID of the process failed: 0x1b04

The failing application start time: 0x01d274ae56c4a585

The failing application path: C:\Program Files\Adobe\Adobe first 14\Adobe first Elements.exe Elements

The failed module path: C:\Program Files\Adobe\Adobe first Elements 14\UIFramework.dll

Report ID: f955142d-6d1c-4469-b5cf-adaafaf610eb

Full name of the package failed:

The application related to the failed package ID:

I had this incident in the first installation in 2015 and memory ADOBE Support gave me a URL to download the file

UIFramework.dl.

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correct answers 1 Correct answer

Community Expert , Jan 24, 2017 Jan 24, 2017

Here is a thread with the same error on version 10:

UIFramework.dll

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Community Expert ,
Jan 24, 2017 Jan 24, 2017

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Might help to know what operating system you're using.

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New Here ,
Jan 24, 2017 Jan 24, 2017

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LATEST

Problem solved

Thank you for your interest in my question

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Community Expert ,
Jan 24, 2017 Jan 24, 2017

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Here is a thread with the same error on version 10:

UIFramework.dll

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New Here ,
Jan 24, 2017 Jan 24, 2017

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Thank you very much

The problem is resolved with the first method

But I don't know how to write 'correct' below your answer 

In the action button there are no actions available

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