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I've been trying to reopen projects I had previously worked on in After Effects and it has been crashing every time. The error message that comes up after it crashes is:
I've tried uninstalling and reinstalling After Effects, but the same problem keep occurring and it only happens when I try to reopen a project. If I'm just starting a new project, everything works fine.
I'm working on a Mac (OS X 10.11.6) with version 13.7.2 of After Effects.
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Try importing that project into a new one. If that doesn't work, try installing version 13.8.1 (CC 2015.3 release) or 14.0.1 (the CC 2017 release) - making sure you untick the "remove previous versions" option in the "Advanced options" section of the CC app and see if the project files behave in any of those versions.
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Hi nalaznic,
Did you ever fix this problem? Did Szalam's advice assist you? Still need help?
Thanks,
Kevin