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Product not available in my country- Need Help

New Here ,
Jan 24, 2017 Jan 24, 2017

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Good day! I wanted to subscribe to a plan under the Adobe Acrobat DC product. However, whenever I enter my Paypal or credit card details in the checkout, it will say "Product unavailable in your country." I've tried the change country tip in the forums but it still gives me the same result.

Is there another way to do this? My trial ends in a few days and I really need Acrobat for my work.

Thanks for those who will reply!

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Creative Cloud

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Community Expert ,
Jan 24, 2017 Jan 24, 2017

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Which country are you in?

Which country is in your Adobe ID?

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New Here ,
Jan 24, 2017 Jan 24, 2017

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I am from the Philippines. I've tried changing my country but it didn't do anything.

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Community Expert ,
Jan 24, 2017 Jan 24, 2017

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Is The Philippines is in your Adobe ID? If not, which country is currently listed?

I've tried changing my country but it didn't do anything.

Did you follow these steps?

Change the country associated with your Adobe ID

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New Here ,
Jan 24, 2017 Jan 24, 2017

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I tried those steps already and it's still not working. Right now it's confusing because my Adobe ID is SEA but when I go to Checkout it defaults to United Kingdom

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