incapable de d'importer de nouvelles photos lightroom 5

[nathp70020045]

bonjour

depuis le mois d'août 2016 je ne suis plus capable d'importer de nouvelles photos dans lightroom 5.  J'ai un macbook pro.  En fait, a part les mises à jour, rien n'a changer sauf mon impossibilité à importer des photos.  j'ai vérifié à plusieurs reprises avec Apple mais ils me disent de m'adresser à adobe.  J'ai téléphoné et il n'y a pas de service en français.  est-ce que quelqu'un sait ce que je dois faire ?? merci Nathalie

[ManiacJoe]

Which version of Mac?

Which EXACT version of Lightroom?

What is the exact wording of the error message?

Describe in great detail what you are doing and where things go wrong.

[nathp70020045]

Bonjour

Mac OS sierra version 10.12.2

Adobe lightroom 5.7.1

Caméra raw 8.7.1

Message d'erreur est " les fichiers suivants n'ont pas été importés car leur lecture est impossible.(1). Mg.1279. Cr2

Merci Nathalie

Envoyé de mon iPhone

Le 18 janv. 2017 à 21:09, ManiacJoe <forums_noreply@adobe.com> a écrit :

incapable de d'importer de nouvelles photos lightroom 5

created by ManiacJoe in Photoshop Lightroom - View the full discussion

Which version of Mac?

Which EXACT version of Lightroom?

What is the exact wording of the error message?

Describe in great detail what you are doing and where things go wrong.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9272938#9272938 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9272938#9272938

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Photoshop Lightroom by email or at Adobe Community

For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

[ManiacJoe · Accepted solution]

"The following files were not imported because they can not be read"

This is usually a file permissions problem on the destination folder.

In the Import dialog, expand the Destination panel and make sure it is pointing where you expect.

Using Finder, make sure your destination folder and its parent have READ and WRITE access.

[nathp70020045]

Pouvez-vous me dire à quel endroit je peux trouver l'information à vérifier dans le Finder?

Envoyé de mon iPhone

Le 19 janv. 2017 à 03:43, ManiacJoe <forums_noreply@adobe.com> a écrit :

incapable de d'importer de nouvelles photos lightroom 5

created by ManiacJoe in Photoshop Lightroom - View the full discussion

"The following files were not imported because they can not be read"

This is usually a file permissions problem on the destination folder.

In the Import dialog, expand the Destination panel and make sure it is pointing where you expect.

Using Finder, make sure your destination folder and its parent have READ and WRITE access.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9273436#9273436 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9273436#9273436

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Photoshop Lightroom by email or at Adobe Community

For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

[ManiacJoe]

Being a Windows user, I cannot get too far into the details of the Mac OS, but it seems to be done using the menu File > Get Info.

[dj_paige]

Instructions to change permissions on a file

Go to your favorite search engine and type in either

• change permissions Mac — or —
• change permissions Windows

whichever is appropriate

[Sahil.Chawla]

Hi Nathp,

Try copying a few files to your desktop then try to import them into lightroom.

Let us know about the outcome.

Regards,

Sahil

[nathp70020045]

merci tout le monde, j'ai trouvé et réglé mon problème.  Je peux maintenant importer mes photos.  bonne journée

[Sahil.Chawla]

I'm glad the issue is resolved, feel free to reach out to us for any future queries.