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I cannot open In Design on my MAC - Missing TEXT plug-in

New Here ,
Jan 24, 2017 Jan 24, 2017

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I cannot open Adobe In Design on my MacBook Pro.  Have a pop-up window telling me I am missing text.indesignplugin --- Where do I find this plug-in to download it to my plug-ins folder? I do not see any plug-in with that name in the folder?

In Design Error Message.png

Running CS5.5 on Sierra Mac

Sheryl

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correct answers 1 Correct answer

Community Expert , Jan 25, 2017 Jan 25, 2017

You're on your own to try. But it doesn't work for most people.

CS5.5 is end-of-life and unsupported. Operating systems developed after CS5.5 can be problematic, especially on a Mac.

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Community Expert ,
Jan 24, 2017 Jan 24, 2017

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The problem is in the last line:

Sierra is incompatible with CS5.5.

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New Here ,
Jan 25, 2017 Jan 25, 2017

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I have both Photoshop + Illustrator open and working --- I got the computer at Christmas and In Design was working until 2 days ago despite what Adobe says. Makes no sense that both Photoshop + Illustrator in the same version are working. The entire Adobe Creative Suite opens except for In Design????

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Community Expert ,
Jan 25, 2017 Jan 25, 2017

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You're on your own to try. But it doesn't work for most people.

CS5.5 is end-of-life and unsupported. Operating systems developed after CS5.5 can be problematic, especially on a Mac.

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New Here ,
Jan 25, 2017 Jan 25, 2017

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I just called Adobe Sales since Support was not an option. Was told both Photoshop + Illustrator are nearing their end --Another month or so he said they would stop working as well so may just do In Design cloud for 1 month until the other apps stop working. THANKS!!!

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