Problem payment !!!

[lucian_hugeanu_halas]

Dear Mr./ Mrs.

I made contract for one year but I saw that after one year do you still taking money from my account without my approval.

When I wanted to cancel the payment you say that I have to pay for whole year.

Why? I don't want your service, I didn't gave approval for continuing the contract and you obligate me to pay for something I don't use anymore.

Please answer to me asap at (Email Address removed by moderator)

Thank you

[dj_paige · Accepted solution]

This is not Adobe here in this forum. We cannot help you with payment problems. You have to contact Adobe Live Chat at: Contact Customer Care

[Rajashree Bhattacharya]

Hi lucian%20hugeanu%20halas,

The CC that was purchased 24 Oct 2015 can be cancelled but there would be a cancellation fee associated with it. Can you please contact support for this issue via https://helpx.adobe.com/contact.html .

Regards

Rajashree