Error 69?

[shrivka21]

Hi, I keep getting this error 69 when I try to upload my prototype. I saw on the forums that it is a network problem, but switching networks in not an option for me, which was the other person's solution. What links should I add to my whitelist to make this work?

Thanks!

[fratila_vlad · Accepted solution]

Hi,

Please try to whitelist the following links:

• https://cc-api-cp.adobe.io/
• https://cc-api-storage.adobe.io/
• https://comments.acrobat.com
• https://cc-collab.adobe.io/links

And let us know if it solved your problem.

Thanks!

Vlad

[tedp20274425]

Hello Adobe,

We're experiencing the same "error 69" issue as well.

Our IT dept. says all four URLs above have been whitelisted.

Any other suggestions?

Thanks,

Ted

[elainecc]

Hey, Ted-

Sorry to hear it didn't work! I'd suggest checking out this document and Emailing the team in the "Contact us for help" section of this page:

Error trying to use Share Online feature

-Elaine