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Lightroom CC is not responding -- won't open

New Here ,
Jan 26, 2017 Jan 26, 2017

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I can't get Lightroom to open on my Mac. I only started using it a couple weeks ago, first with the free trial and now by subscription. When I click on the Lr icon, the icon will bounce for a moment and my cursor shows it's loading and then nothing happens. I have tried signing out of CC, but I can't click the Sign Out button. I have force closed Lightroom and shut down the computer to try again and nothing is working. I have also tried everything on the Adobe troubleshoot page.

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correct answers 1 Correct answer

Adobe Employee , Feb 09, 2017 Feb 09, 2017

Hi Ashleyp,

Please try the Solution 2 mentioned in the link below: -

Lightroom doesn't launch or closes automatically after splash screen

Regards,

Sahil

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Adobe Employee ,
Feb 09, 2017 Feb 09, 2017

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Hi Ashleyp,

Please try the Solution 2 mentioned in the link below: -

Lightroom doesn't launch or closes automatically after splash screen

Regards,

Sahil

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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