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AE 14.0.1 Nov 2016 bug fix not showing up in CC updater

New Here ,
Jan 28, 2017 Jan 28, 2017

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I'm trying to open a file I started at work, but my computer at home was on AE CC 2014. I updated to 2015.3, but it still says the file was made with a newer version: 14.0.1. 2015.3 is the most recent one that shows up in the CC updater. I don't see any option to download 14.0.1. Anyone know why that might be? I'm on a 2012 MacBook Pro with an Intel Core i7, which should be 64 bit, and running on Mavericks.

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LEGEND ,
Jan 28, 2017 Jan 28, 2017

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1. see if you can update your CC app.

2. in the CC app log out and back in

3. Try to relaunch it: CMD+option+R

you should see AE CC 2017, if not - show us a screenshot of your CC app. Expand it.

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Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

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Hi AlyssaAdobe,

Are you still having trouble updating to the latest version? Please let us know if you still need assistance with this.

Thanks,
Kevin

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