"Error loading document. Invalid document type." when reopening saved Experience Design File

[tomw60578526]

I get this alert when trying to reopen a saved document.

Even after dragging my file to desktop and ensuring there is no # in the file path.

Happy to send file for troubleshooting but won't fit as an attachment within the forum.

Cheers, Tom

[radustavila_]

Hi Tom,

Please send the file to me at "stavila at adobe dot com". Also, please share some details about the OS you're using and the XD version you're testing on.

Thanks,

Radu.

[tomw60578526]

Great, have just emailed you.

Many Thanks!

[radustavila_]

Thanks Tom, I'll keep you posted! Can you remember if anything unusual happened when you last saved this file?

[tomw60578526]

Great thanks, Nope don't thinks so.

[elainecc]

Hey, Tom-

Do you happen to have any accented characters in your user name or user folder? We've been seeing a problem recently where we get problems in this case.

Thanks,

-Elaine