After Effects Unknown Exception

[BonanTB]

Hello, so recently I bought Adobe Creative Cloud, being excited, I launched photoshop, didn't work, found a solution, now it works fine. The I launched After Effects, it started to load, then it said: "After Effects Warning: Unknown Exception", After I clicked "OK" it led me to: "After Effects can't continue: unexpected failure during application startup." I've done alot of troubleshooting and nothing has worked, and my graphics drivers are up to date. Please help.

Thanks!

[Mylenium]

Nobody can tell you anything without exact system info or other technical details. Just saying that it doesn't work is not good enough.

Mylenium

[BonanTB]

Ok. Here are my specs:

OS: Windows 10

Processor: Intel(R) Core(TM) i7-5700HQ CPU @ 2.70GHz 2.70 Ghz

RAM: 12.0 GB

System type: 64-bit Operating System, x64-based processor

I'm using AE CC 2017

I hope this is enough info. Thanks!

[BonanTB · Accepted solution]

Hello, if anyone still needs help on this, I found a solution.

I ran a virus scan, i used a program called "ADW Cleaner", it worked really well, it was really quick and alot of things that weren't working were working after, hope I helped!