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CS6 Activation Problem [was: who can help me]

Community Beginner ,
Jan 31, 2017 Jan 31, 2017

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best I've el few years cs6 but my PC was part and now I can not activate more my cs6

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correct answers 1 Correct answer

Community Expert , Jan 31, 2017 Jan 31, 2017

joseed67116105 wrote:

........ but do not know how and where I can find customer service


Start here

Contact Customer Care

Use your browser scroll bar to go to the foot of the page and choose your own region and  language

Then choose the product

Dave

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Adobe
Community Expert ,
Jan 31, 2017 Jan 31, 2017

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When English is not your first language, you need to give a very full description of your problem, to give the translator lots to work with.  But it sounds like you were unable to deactivate CS6, and now can not reinstall it.  Is that right?  Have you tried using customer support?  We are not Adobe staff here, so can't help with resetting your activations.

Good luck

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Community Beginner ,
Jan 31, 2017 Jan 31, 2017

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ja ik kan geen Engels maar weet niet hoe en waar ik klanten servies kan vinden

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Community Expert ,
Jan 31, 2017 Jan 31, 2017

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joseed67116105 wrote:

........ but do not know how and where I can find customer service


Start here

Contact Customer Care

Use your browser scroll bar to go to the foot of the page and choose your own region and  language

Then choose the product

Dave

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Community Beginner ,
Jan 31, 2017 Jan 31, 2017

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Thank you for the help have in the meantime been in contact with adobe and the issue is now resolved

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Enthusiast ,
Jan 31, 2017 Jan 31, 2017

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Try restart your pc then again putting your activation code.

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