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Hello,
I am getting a popup window when opening applications. Creative cloud is online and signed in however, I get the message please check internet connection settings and try again with a code 194.7
CC allows downloading of other products and the internet is working for browsers etc.
some advice would be good.
Hi Richardd15458088,
Could you please share a screenshot of the error message ?
Meanwhile, kindly refer the activation related help documents for help:
Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications
Activation and deactivation troubleshooting
Hope this helps !
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Hi Richardd15458088,
Could you please share a screenshot of the error message ?
Meanwhile, kindly refer the activation related help documents for help:
Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications
Activation and deactivation troubleshooting
Hope this helps !
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Hi kanikas100,
Thank you for your help.
Activation and deactivation troubleshooting
All seems fine here. One account. Oddly the activation date has changed to todays date. MAC time correct.
Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications
All seems fine here. Oddly 2 keychains. Only 1 yesterday.
Didn't try manual technique
2 keychains. 1 yesterday.
Photoshop launches, however, none of the others will and result with.
Coincidentally this problem started after updating the operating system. I don't know if it is relevant. Put it out there for thought.
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Hi kanikas100,
I'm still having an issue opening lightroom 6. All other applications are now opening. Thank you for your help there.
On startup. Lightroom loops round the login windows and don't load the application. Can you give me a steer?@