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Lightroom Doesn't Open

New Here ,
Jan 31, 2017 Jan 31, 2017

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My lightroom doesn't open

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Community Expert ,
Jan 31, 2017 Jan 31, 2017

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When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

What is the exact error message that you see?

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New Here ,
Jan 31, 2017 Jan 31, 2017

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i have a macbook pro.

Downloaded the latest software update yesterday macOS Sierra 10.12.3 (16D32)

Ever since my lightroom won't open!

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LEGEND ,
Jan 31, 2017 Jan 31, 2017

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Do you know what version of Lightroom is installed on your computer?

Are there any error messages that are displayed? If so, what is the exact message that is given?

You say that Lightroom doesn't open. Does anything happen when you try to start Lightroom. Again, details are important. Just saying that Lightroom doesn't open doesn't tell us enough about what is happening. Please take the time to explain..

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New Here ,
Jan 31, 2017 Jan 31, 2017

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So the version i have is Photoshop Lightroom CC 2015 Release.

When I open it it just turns into a rainbow, and it never opens.

Tried to restart the computer many times, but nothing happens.

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LEGEND ,
Jan 31, 2017 Jan 31, 2017

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I'm sorry. What do you mean when you say, "It turns into a rainbow?" What does?

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New Here ,
Jan 31, 2017 Jan 31, 2017

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Sorry I mean the cursor turns into this 'Not Responding' Rainbow which displays on any Mac.

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LEGEND ,
Jan 31, 2017 Jan 31, 2017

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I guess if I was a Mac user I would have understood that. Have you installed the latest update (CC 2015.8)?

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