"INSUFFICIENT MEMORY" How can i increase the processing memory?

[albertop92059950]

When i try to compare 2 documents my Acrobat send me the message "INSUFFICIENT MEMORY" How can i increase the processing memory?

[AkanchhaS]

Hi Albertop92059950,

Please share your system specification, what is the operating system you are working on and exact version of the Acrobat Application.

You can check that by Launch Acrobat>Help>About Acrobat and check for the update as well(if any available)

Also, the document that you are trying to compare are they pdf files or in a different format?

Regards,

Akanchha

[adeep93]

Hi,

Greetings! I am sorry to hear that you are facing issues with the compare feature.

It would be great if you could help us with a few queries that will help us in investigating the bug:

•    What is the version of Acrobat Pro that you are using?

•    Can you please share the file which you’re selecting as both ‘Old File’ and ‘New File’ so that we can try to reproduce the issue at our end?

•    Can you please confirm that this issue is happening with that specific file or with other files also?

•    Also, please can you confirm that issue is happening on some other machine, if you’ve one with you?

Thanks,

Adobe Acrobat Team.

Getting version of application (Acrobat )

1.    Click on 'Help' menu in application.

2.    Click on 'About Adobe Acrobat…'