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Indesign file cRecovery

New Here ,
Feb 02, 2017 Feb 02, 2017

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We are using 'Indesign CS6', Sometimes application may hang and quieted, On this case previously when we open the application again it shows an option 'want to recover the file or not'. But resent days this option will not shown when we open the quieted files.

Also note that file was open with last saved. Recent updates or removed.

Note : We have 10 systems all the system have same problem. So hope no need to reinstall or clear the preference.

Kindly help us to enable the 'File Recovery Option'.

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Community Expert ,
Feb 02, 2017 Feb 02, 2017

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Which OS?

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New Here ,
Feb 03, 2017 Feb 03, 2017

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Windows 8

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Guide ,
Feb 03, 2017 Feb 03, 2017

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Did you check the document recovery option in Preference?

Screen Shot 2017-02-03 at 1.51.31 PM.png

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New Here ,
Feb 03, 2017 Feb 03, 2017

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Preference

  Recovery Path & File list

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New Here ,
Feb 03, 2017 Feb 03, 2017

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Let me know if any details required.

Solving the problem will be helpful for us to recover the files.

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New Here ,
Feb 25, 2017 Feb 25, 2017

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I would like to add an additional info to this. In my system 'Indesign CS6, CC' both installed and cant get 'recovery file' for both.

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Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

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Hi Sen.Soft,

Could you please try the steps suggested in this article: Recover InDesign documents

Let us know if any of them work for you.

Best,

Wren

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New Here ,
Feb 25, 2017 Feb 25, 2017

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Hi anyone kindly help me on this.

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