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Hi,
Would like to know why when I start After Effect software froze and it says: "not responding"
Thank you!
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A little more information, please:
FAQ: What information should I provide when asking a question on this forum?
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I downloaded After Effect with Creative Cloud. When I start the software, I get a white screen and it on top it says "not responding."
My computer is a MSI X64 and I have windows 10.
Thank you!
Marc
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Hi Marc,
Sorry to hear about your display issues. Circling back to check on you. Still having trouble? I would make sure your video drivers are current and updated. You may even want to do a force clean reinstall of the GPU drivers. If you are still having trouble, please work with our agents. Let us know how it goes.
Thanks,
Kevin