LR does not import raw/nef. jpeg is ok. what's wrong?

[asch_asch_22_]

i am new with LR. until now i made only jpegs. now i tried raw/nef. but they are not imported. the "files are not discerned by the raw translation in LR". (its my translation from german to english). there is also no preview for this files.

i have LR 6.0. mac os 10.11.6 el capitan.

i loaded the rawfiles with the internal cardreader. "fotos" opens the files effortlessly.

thanks for your help.

[JP Hess]

Did you happen to use the Nikon Transfer software to download the images? If you did then that could be the problem. Nikon Transfer seems to alter the images so that they cannot be used in Lightroom.

[asch_asch_22_]

no i tried to import directly from cardreader into LR.

[DdeGannes]

The latest update to LR is 6.8 so if you have a recent Camera Model you may need to update.

Check the list of supported cameras at the link below.

Cameras supported by Camera Raw

[asch_asch_22_]

i have a nikon d500. my LR (ver6.0) is set to auto look for updates.  if i manually check for updates, i get answer no updates available.

i don't know about adobe camera raw. what is this? a separat app? where can i find it?

the link you supported says that for my d500 camera raw 9.5  and LR 6.5 is minimal required. so i need this updates. from where?

by the way: i imported some rawfiles from a lumix into LR without problems.

[dj_paige]

You can update manually from the links here:

https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

[asch_asch_22_]

on this page (your link) i can't find a downloadlink for LR6. instead it says to start LR and click help/updates. done. the answer : "all applications are on actual level. last checked  some seconds ago." so i still have ver 6.0.

-on your link is the CC icon mentioned. i have no such icon on my mac (have no CC version). maybe thats the problem?

[Just Shoot Me · Accepted solution]

asch.asch.22$ wrote:

on this page (your link) i can't find a downloadlink for LR6. instead it says to start LR and click help/updates. done. the answer : "all applications are on actual level. last checked some seconds ago." so i still have ver 6.0.

-on your link is the CC icon mentioned. i have no such icon on my mac (have no CC version). maybe thats the problem?

LR 6 and the CC 2015 version is exactly the same. So use the link posted in post # 5 by dj_paige to download the 6.8/2015.8 update.

[asch_asch_22_]

finally found the updates section. probably i'm too stupid for adobe products.

BUT there is NO hint that i would have to click on "download lightroom" to find the updates.... 

now after manual update i have ver 6.8 installed. and LR is reading my nef data. thank you all so much.

[JP Hess]

Unless you have the latest creative cloud version of Photoshop, don't worry about downloading Camera Raw. Lightroom doesn't use the plug-in. The compatibility notice is just indicating what version of camera raw is needed for full compatibility. But you need to update your Lightroom 6 in order to have support for your camera.

[asch_asch_22_]

thank you. it doesn't solve my problem, but helps me understand the adobe philosophy.