Lightroom crashes when opening “Preferences” or selecting B&W

[builder623]

Good Evening all,

This is what I get whenever I try to open preferences or change a photo to Black and White. Hope someone can help me out

Thanks

Craig

Process:               Adobe Lightroom [1484]

Path:                  /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

Identifier:            com.adobe.Lightroom6

Version:               Adobe Lightroom [1099473] (6.8)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Lightroom [1484]

User ID:               501

Date/Time:             2017-02-06 17:51:27.333 -0500

OS Version:            Mac OS X 10.11.6 (15G1217)

Report Version:        11

Anonymous UUID:        757F6746-5A45-4D31-8521-7872E0C150DD

Time Awake Since Boot: 2300 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:

Performing @selector(showPreferences:) from sender NSMenuItem 0x7fdc227b9a70

terminating with uncaught exception of type dng_exception

abort() called

[johnrellis]

Try resetting LR's preferences: http://www.lightroomforums.net/showthread.php?25197-Resetting-the-lightroom-preferences-file-updated

[builder623]

So, I followed the instructions. When I opened lightroom and reset, none of my photos were in my catalog and it crashes the same way. I also installed and reinstalled lightroom.

[johnrellis]

When I opened lightroom and reset, none of my photos were in my catalog

Sounds like LR is now opening a different catalog, not the catalog you formerly were working with. Do File > Open Recent to open recent catalogs you've opened.   If the catalog you were formerly using isn't listed there, use Finder to search your computer for files ending with ".lrcat".

[builder623]

The correct catalog was listed on the screen, I did also try to open it manually. But still crashes when I select preferences anyway….. really weird…..

[johnrellis]

But still crashes when I select preferences anyway

I don't have any more suggestions. There's a Windows LR bug with similar symptoms having to do with Windows settings, but you're on Mac. Perhaps someone else has an idea.