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InDesign CC2017 (latest release) will not initialize. Have exhausted every option. Please help.

New Here ,
Feb 05, 2017 Feb 05, 2017

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Below is an image of what the UI looks like before the app hangs. Crash report attached. I am at a total loss. I have uninstalled & reinstalled multiple times. I even re-installed OSX. All other apps work just fine. Any ideas would be appreciated.

Adobe_InDesign_CC_2017.png

[Error log removed by moderator]

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Adobe Employee ,
Feb 05, 2017 Feb 05, 2017

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Hi,

Please follow the step to clear preference and cache

• InDesign Preference:

Macintosh: Hard Drive/Users/<USER>/Library/Preferences/Adobe InDesign/<Version #>/<Language>

• InDesign Cache:

Macintosh: Hard Drive/Users/<USER>/Library/Caches/Adobe InDesign/<Version #>/<Language>/ (Note: Prior to version 6 [CS4] the language folder is not used).

Please try the steps mentioned at this troubleshooting page https://helpx.adobe.com/indesign/kb/crash-hyperlinks-panel-quick-apply.html

Regards,

Sanyam Talwar

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New Here ,
Feb 06, 2017 Feb 06, 2017

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LATEST

Tried all of the suggested actions. Still behaving the same way.

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Community Expert ,
Feb 06, 2017 Feb 06, 2017

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Please don't post these logs directly into this forum.

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New Here ,
Feb 06, 2017 Feb 06, 2017

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Any reason?

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New Here ,
Feb 06, 2017 Feb 06, 2017

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To not post the log?

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Community Expert ,
Feb 06, 2017 Feb 06, 2017

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They make it nearly imposslbe to read the posts. They’re too long.

Copy paste to pastebin.com and provide a link in the future.

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New Here ,
Feb 06, 2017 Feb 06, 2017

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Will do. Thanks for the heads up.

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