Copy link to clipboard
Copied
Below is an image of what the UI looks like before the app hangs. Crash report attached. I am at a total loss. I have uninstalled & reinstalled multiple times. I even re-installed OSX. All other apps work just fine. Any ideas would be appreciated.
[Error log removed by moderator]
Copy link to clipboard
Copied
Hi,
Please follow the step to clear preference and cache
• InDesign Preference:
Macintosh: Hard Drive/Users/<USER>/Library/Preferences/Adobe InDesign/<Version #>/<Language>
• InDesign Cache:
Macintosh: Hard Drive/Users/<USER>/Library/Caches/Adobe InDesign/<Version #>/<Language>/ (Note: Prior to version 6 [CS4] the language folder is not used).
Please try the steps mentioned at this troubleshooting page https://helpx.adobe.com/indesign/kb/crash-hyperlinks-panel-quick-apply.html
Regards,
Sanyam Talwar
Copy link to clipboard
Copied
Tried all of the suggested actions. Still behaving the same way.
Copy link to clipboard
Copied
Please don't post these logs directly into this forum.
Copy link to clipboard
Copied
Any reason?
Copy link to clipboard
Copied
To not post the log?
Copy link to clipboard
Copied
They make it nearly imposslbe to read the posts. They’re too long.
Copy paste to pastebin.com and provide a link in the future.
Copy link to clipboard
Copied
Will do. Thanks for the heads up.