5 Replies Latest reply on Feb 6, 2017 5:49 PM by johnrellis

    Lightroom crashes when opening “Preferences” or selecting B&W

    builder623 Level 1

      Good Evening all,


      This is what I get whenever I try to open preferences or change a photo to Black and White. Hope someone can help me out






      Process:               Adobe Lightroom [1484]

      Path:                  /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

      Identifier:            com.adobe.Lightroom6

      Version:               Adobe Lightroom [1099473] (6.8)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe Lightroom [1484]

      User ID:               501



      Date/Time:             2017-02-06 17:51:27.333 -0500

      OS Version:            Mac OS X 10.11.6 (15G1217)

      Report Version:        11

      Anonymous UUID:        757F6746-5A45-4D31-8521-7872E0C150DD


      Time Awake Since Boot: 2300 seconds


      System Integrity Protection: enabled

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

      Exception Type:        EXC_CRASH (SIGABRT)

      Exception Codes:       0x0000000000000000, 0x0000000000000000

      Exception Note:        EXC_CORPSE_NOTIFY


      Application Specific Information:

      Performing @selector(showPreferences:) from sender NSMenuItem 0x7fdc227b9a70

      terminating with uncaught exception of type dng_exception

      abort() called