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Sound not working on pdf published online.

Community Beginner ,
Feb 07, 2017 Feb 07, 2017

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Hi guys,

I've created an interactive pdf that has a number of buttons that show other buttons. These buttons play sound on click. This all works fine on all browsers apart from ie11. Any ideas why?

Cheers

Mark.

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correct answers 1 Correct answer

Community Beginner , Feb 08, 2017 Feb 08, 2017

Got it working by converting it to mp3 rather than wav. Works fine in all browsers now.

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Community Expert ,
Feb 07, 2017 Feb 07, 2017

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Yes, ie11 does not support this. Why not use Publish Online, this works in every browser. You should forget interactive PDF for now as it will only work correctly in Acrobat Reader, the rest is a gamble...

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Community Beginner ,
Feb 08, 2017 Feb 08, 2017

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Thanks for your response guys, it is published using Publish Online. So basically the play audio action on a button just doesn't work on ie?

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Community Expert ,
Feb 08, 2017 Feb 08, 2017

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markb42187483 schreef:

Thanks for your response guys, it is published using Publish Online. So basically the play audio action on a button just doesn't work on ie?

Not in PDF no.

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Community Expert ,
Feb 07, 2017 Feb 07, 2017

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I concur with Frans.

http://boblevine.us/its-okay-to-say-no-to-interactive-pdf/

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Community Beginner ,
Feb 08, 2017 Feb 08, 2017

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Got it working by converting it to mp3 rather than wav. Works fine in all browsers now.

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Community Expert ,
Feb 08, 2017 Feb 08, 2017

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Ah! You left out the part it being NOT a mp3!

Still: what works in a PDF inside a browser WILL differ from browser to browser and OS to OS!

Forget about PDF with interactivity inside a browser because changes are it will not work everywhere!!

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Guru ,
Feb 08, 2017 Feb 08, 2017

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Hi mark,

I love it when someone finds the correct answer to their own question.

Yes, wav is a little dicey.

But next time try to understand that Publish Online is not PDF. It is, in fact, a form of HTML in a special wrapper to give you the controls for page forward, back, zoom, etc.

You threw Bob and Frans off by calling it a PDF.

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