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I can not Purchase a Creative Cloud package

New Here ,
Feb 07, 2017 Feb 07, 2017

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I have downloaded both Lightroom CC and Photoshop CC and both are running on my PC as trials. I would like to take the next step and buy them, but the "BUY NOW" button on the website is not responsive, i.e. when I click on it, nothing happens. The trial period on both applications is coming to and end and I would like to continue using them. Can some please give me advice?

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Adobe Employee , Feb 08, 2017 Feb 08, 2017

Denzelb56694480 I am sorry but Creative Cloud for Individuals is not currently offered in Namibia.  We do offer Creative Cloud for Teams through Authorized Resellers.  To locate an authorized reseller near you see Adobe Partner Connection Portal ​.

For a complete list of Creative Cloud availability see http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf..  You can also find additional details regarding Creative Cloud purchases at Adobe Creative Cloud FAQ

...

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LEGEND ,
Feb 07, 2017 Feb 07, 2017

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Subscribe to the Creative Cloud Photographer subscription plan.

The newest Photoshop version, or any Photoshop version at this time, is not offered as a Stand Alone Product. Only through a subscription.

Lightroom is still presently being offer as a perpetual license product, Stand Alone product, or included under the Photographer subscription plan with Photoshop.

Links to subscribe are right on the Adobe main web page.

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New Here ,
Feb 07, 2017 Feb 07, 2017

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Hi There

thank you for your reply, but that is exactly what I have been trying to do for the past week. I want to subscribe/ buy now directly on the adobe site,

Creative Cloud pricing and membership plans | Adobe Creative Cloud

but the button is not is not responding. I have used 3 different browsers to subscribe but the outcome is the same. I want to buy/ subscribe to the $9.99p/m option the includes Lightroom CC and Photoshop CC.

thanks.....

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LEGEND ,
Feb 07, 2017 Feb 07, 2017

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What part of the world are you in and have to selected that as your Region.

If you are not in the USA and have that selected as your Region that might be the problem.

Change Region.PNG

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New Here ,
Feb 07, 2017 Feb 07, 2017

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I have tried changing the region to Africa, South Africa, as well.

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New Here ,
Feb 07, 2017 Feb 07, 2017

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Hi Again,

This is the page I am referring to....

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LEGEND ,
Feb 07, 2017 Feb 07, 2017

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Why are you using South Africa. Is that where you are located?

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New Here ,
Feb 07, 2017 Feb 07, 2017

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actually Namibia. South Africa is the region we usually have to choose to access all App Stores... including Apple, Google and Microsoft stores.

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New Here ,
Feb 08, 2017 Feb 08, 2017

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Good Day Sir. Do you have any more info that would be able to help me? As I have said before, the region has been changed to Africa, I am signed in with Adobe ID, both LR and PS are installed. All that is stopping me is the actual buying of the products. Hope to hear from you soon.

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Adobe Employee ,
Feb 08, 2017 Feb 08, 2017

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Denzelb56694480 I am sorry but Creative Cloud for Individuals is not currently offered in Namibia.  We do offer Creative Cloud for Teams through Authorized Resellers.  To locate an authorized reseller near you see Adobe Partner Connection Portal ​.

For a complete list of Creative Cloud availability see http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf..  You can also find additional details regarding Creative Cloud purchases at Adobe Creative Cloud FAQ .

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