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I'm using Window 8 and I updated Photoshop from CC 2015 to CC 2017. Ever since then I haven't been able to open any files (JPEG, PNG, PSD, anything). This is how photoshop looks like now whenever I open the app. All black:
I've tried file-->open, dragging files into the app, or right-click JPEG files in mycomputer. Nothing works.
I have also uninstalled the app and reinstalled it a few times, and restart my laptop....
Any suggestions?
Thanks.
Hi Paulm,
Could you please restart your PC and then reinstall photoshop?
Please let us know about the outcome.
Regards,
Sahil
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Hi Paulm,
Could you please restart your PC and then reinstall photoshop?
Please let us know about the outcome.
Regards,
Sahil
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I restarted and re-installed multiple times.
This morning when I tried to launch the app again a page asking me to agree with the terms of use pop out. After I clicked agree the app works normally.
Thanks guys.