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publish online epub upload failure

New Here ,
Feb 08, 2017 Feb 08, 2017

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I get the same upload failure over and over again.
Does anyone know how I can solve this?

I need this ebook uploaded for a meeting tomorrow...

Thank you!

error 23.jpeg

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Community Beginner ,
Feb 08, 2017 Feb 08, 2017

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Have you tried exporting it as a self contained ePub first and tested it with an epub checker such as this one? pagina GmbH Publikationstechnologien: EPUB-Checker

I think it would be a first step to finding what the culprit might be...

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New Here ,
Feb 08, 2017 Feb 08, 2017

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Hi Marbed64,

Thank you very much for your reply, I have checked the selfcontained epub with your recommended EPUB-checker.

Everything seems to be fine:

epub checker.jpeg

Is there anything else that I could try?

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Community Beginner ,
Feb 08, 2017 Feb 08, 2017

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It seems you are not the first to have had this problem.

Publish Online Error #23

Unfortunately, I would be able to help you any further, since I have never encountered this problem.

But at least now, you know of a great tool to verify your ePubs! 😉
I think if you do a search here in the forums, you might find some responses that might help.

Some people suggested it could be size related (file too big?)

Hope someone else here can bring you a definite solution.

Sorry for not being able to sort it out with you,

Have a great day,

Maryse

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Community Expert ,
Feb 08, 2017 Feb 08, 2017

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Flightdeck is my favourite tool for in-depth ePub validation: https://ebookflightdeck.com

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Community Beginner ,
Feb 08, 2017 Feb 08, 2017

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Derek, it is definitely mine as well, I couldn’t do without it anymore!
But since Pagina’s checker is free, I thought it would be a good starting point. 🙂

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Community Expert ,
Feb 08, 2017 Feb 08, 2017

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In the Troubleshooting Guide, Error 23 is called a temporary server error. Try it again later is the advice.

https://helpx.adobe.com/indesign/kb/troubleshoot-publish-online-errors.html

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