4 Replies Latest reply on Feb 8, 2017 5:42 AM by John Waller

    Importing RAW from Canon EOS 1300D on Mac

    StephenC Photography Level 1



      mac OS Sierra 10.12.3


      Camera RAW 8.7.1

      Canon EOS 1300D camera using RAW files


      I give photos coaching and this morning I tried importing some RAW file from a student using a Canon 1300D camera. On import I see "Preview not available for this file." If I then click on import for these images I get the error message "The file is not recognised by the RAW format support in Lightroom."


      I have downloaded the latest Camera RAW and run the installation file which clearly has not installed.


      My RAW files from a Canon EOS 7D open without problem on my system.


      Is there a solution besides upgrading to CC?