Importing RAW from Canon EOS 1300D on Mac

[StephenC Photography]

Hi

mac OS Sierra 10.12.3

LR 11.5.7.1

Camera RAW 8.7.1

Canon EOS 1300D camera using RAW files

I give photos coaching and this morning I tried importing some RAW file from a student using a Canon 1300D camera. On import I see "Preview not available for this file." If I then click on import for these images I get the error message "The file is not recognised by the RAW format support in Lightroom."

I have downloaded the latest Camera RAW and run the installation file which clearly has not installed.

My RAW files from a Canon EOS 7D open without problem on my system.

Is there a solution besides upgrading to CC?

Thanks

Stephen

[dj_paige · Accepted solution]

You need to purchase either Lightroom 6.5 or Lightroom CC 2015.5 (or later).

The free alternative is to use the Adobe DNG Converter, convert your RAW to DNG, and then import the DNG into your Lightroom

[StephenC Photography]

Thank you dj. Great help and fast response. 🙂

I'm busy downloading 6.8 now.

Stephen

[StephenC Photography]

I have downloaded ver 6.8 and am running through the installation. I have entered my LR serial number as listed in my accounts. This number though is not accepted and says it is invalid. Any suggestions?

Thanks

[John Waller]

StephenC Photography wrote:

I have entered my LR serial number as listed in my accounts. This number though is not accepted and says it is invalid.

Lightroom 6.8 is a paid upgrade from 5.7.1.

Have you purchased the upgrade and obtained a Lightroom 6 serial number?

Or are you entering your version 5 serial number into version 6? That won't work.